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Talent Sure Recruitment Limited
Ringwood
German / English Speaking Customer Support Consultant Location: Ringwood, Hampshire (Hybrid Working) Basic Salary: £24,960 - £28,360 (OTE) Hours of work: 40 hours per week (Shifts between Monday - Saturday 8.00am - 8.00pm) This is a fantastic opportunity to work as a bilingual German & English-speaking Customer Service Consultant for various pr
Job Source: Talent Sure Recruitment LimitedTalent Sure Recruitment Limited
Ringwood
German / English Speaking Customer Support Consultant Location: Ringwood, Hampshire (Hybrid Working) Basic Salary: £29,286 per annum + bonus Hours of work: 40 hours per week (Shifts between Monday - Saturday 8.00am - 8.00pm) This is a fantastic opportunity to work as a bilingual German & English-speaking Customer Service Consultant for various
Job Source: Talent Sure Recruitment LimitedThomas Brown Recruitment
Havant
Are you a dynamic Customer Experience Manager looking for a fabulous new opportunity with a global company? Are you someone who is always looking for ways to improve? Do you have a growth mindset that empowers you to reach new heights? If so, we want you to be an integral part of the team! Hybrid working with flexi-time - lunchtime finish on Friday
Job Source: Thomas Brown RecruitmentDynamite Recruitment Solutions Ltd
Eastleigh
Customer Service Advisor - Hybrid working (4 days from home and 1 in the office) Location : Eastleigh - Although you will have the ability to train remotely and work 4 days a week from home and one day in the office Salary : £24100 rising to £25600 within 18 months Start date: 28th May 2024 Hours : 37.5 hours per week- you MUST be flexible t
Job Source: Dynamite Recruitment Solutions Ltdmbf.
Fareham
A privately owned Independent Financial Planning & Investment Management organisation are seeking to recruit an experienced Paraplanner to join their team on the outskirts of Fareham. The business has offices across the South West & London, they are a well-established and reputable company that have grown progressively over the past few years. The
Job Source: mbf.Hartley Resourcing
Southampton
We are recruiting for an exciting opportunity to join a brilliant small business as a Customer Service Advisor. You will be supporting the Customer Service team taking on various responsibilities, from talking to customers via telephone and email, maintaining good relationships with the customers, and dealing with any queries, escalating the more
Job Source: Hartley ResourcingE Personnel Recruitment
Southampton
Exciting opportunity for a Customer Service Advisor to join a thriving company in Eastleigh! Join us on our exciting journey as we grow and expand. We're seeking a dedicated Customer Service Advisor to be part of our dynamic team. Salary: £25,500 per annum Employment Type: Temp to Perm Full-time hours Location: Office-based As our a Customer Servic
Job Source: E Personnel RecruitmentTop Jobs Group Ltd
Hilsea
We are recruiting for a Contact Centre Advisor for one of our environmental management clients in Portsmouth. You will be providing an excellent service as first point of contact to all the customers in line with company standards. Arranging the most effective solution for the customers and proactively seek opportunities to upsell to customers. Yo
Job Source: Top Jobs Group LtdEastleigh
Customer Service - Motor Claims Handler
?Location - Eastleigh (Hybrid Working)
Salary - £24,100 per annum (increasing to £25,600 within 18 months)
Hours - 37 ½ hours per week, 5 days per week or part time full days available (between Monday - Friday 8.00am - 9.00pm, Saturday - Sunday 9.00am - 5.00pm)
Are you ready to be the reassuring voice our client's customers rely on? Join their vibrant team in Eastleigh as a Motor Claims Customer Service Advisor. No prior insurance experience necessary - just bring your eagerness to learn and enthusiasm for customer service.
Our client offers a balanced work-life schedule with a 37 ½ hour week. Shifts are set in advance, allowing you to plan around your personal commitments. After your probationary period, enjoy additional flexibility such as a four-day workweek dependent on Company needs.
Main Responsibilities:
Guide customers through their policy coverage to ensure they fully understand their benefits.
Provide a stress-free experience by addressing customer concerns with clarity and empathy.
Assist in creating new claims and ensure thorough understanding of customer needs.
Handle enquiries from brokers and partners to ensure continuous progress.
Ensure accurate processing of claims with comprehensive training provided.
Manage challenging calls professionally and efficiently.
Deliver outstanding customer service, prioritising customer satisfaction.
Identify potential fraud indicators and make informed decisions through effective questioning techniques.
Maintain consistently high standards in handling calls.
To be successful as a Motor Claims Customer Service Advisor, you need to have the following skills/experience:
Prior customer service experience preferred but not required; we prioritise attitude and potential.
Passion for delivering exceptional customer experiences.
Resilience to handle tough situations with a positive outlook.
Strong verbal and written communication skills, with an ability to simplify complex concepts.
Eagerness to learn in a fast-paced environment.
Team player mindset, thriving in collaborative environments.
Can-do attitude with a commitment to fostering an inclusive team culture.
In exchange for your hard work and commitment, our client offers the following amazing benefits:
A competitive pension for which our client will pay twice the amount.
Generous amount of holidays with the option to buy up to 10 additional days.
Regular salary reviews
Discretionary annual bonus based on personal and company performance
Life assurance of 4 x salary with the option to flex up
Return to work programme scheme
Flexible benefits package (private medical insurance, health and dental plans, free life assurance policy, discounted gym membership, cycle to work scheme as well as discounts with a wide range of retailers through our partner Perkz.com).
Support groups- well-being activities, yoga, mindfulness sessions, Sports and Social Club events and more
So, if you are looking to join a company where you will be rewarded for your hard work, apply today!
HYBRID WORKING CUSTOMER SERVICE ADVISOR jobs in Eastleigh
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