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EL/PL Claims Handler

Liverpool

Employers Liability and Public Liability Claims Handler - Hybrid working with only 1 day in the office

Keoghs are looking for an experienced EL/PL and Property Damage Handler to join their team in the Liverpool office. The claims handler will be responsible for managing a caseload of Public / Employers Liability claims up to a reserve value of £50,000. This includes personal injury, product liability and property damage. The handler will manage the claim from inception to settlement pre litigation.

Compensation package

Salary discussed & disclosed on application, hybrid working 1 day per week in office remainder remote working, Health Care Cash Plan, Holidays 25 days plus 8 bank holidays (opportunity to buy & sell 3 days) increasing to 26 after 5 years’ service and to 27 after 10 years’ service, Death In Service - after 1 year, Employer Pension Contribution, Cycle to Work Scheme, Tech Scheme, Season Ticket Loan*, Gym Flex

Key Accountabilities

To pro-actively manage a caseload of Public Liability, Employers Liability, Product Liability & Property Damage claims

Maintain accurate data on relevant case management system

Comply with set client SLA’s

Ensure quality service standards and productivity levels are maintained to a high standard

Allocate new claims and set strategies

Carry out supervisory tasks appropriate to level

Assist with training and mentoring team members

Undertake appropriate additional tasks provided by the Team Leader

Attend Client review meetings and assist with client project work where applicable

Build and maintain excellent relationships with Clients

Working Hours

35 hours per week

Monday - Friday 9am - 5pm with 1 unpaid hour for lunch

Primary location for this role is Liverpool Office. This is a hybrid role working 1 day in the office and 4 days from home.

Essential Skills and Attributes

Minimum 5 years claims handling experience

Experience dealing with quantum up to £50k

Significant experience dealing with complex liability and quantum issues

Excellent attention to detail

Strong communication and negotiation skills

Effectively prioritises workload

Experience providing training or mentoring and supervising

Strong Client relationship skills

Values

Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do;

Our Values

We are connected

We are Dynamic

We are Innovative

We succeed together

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EL/PL Claims Handler jobs in Liverpool

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