Operational Management Information Developer

DWP. Digital with Purpose.

Join DWP's Digital Transformation Group and use data, insight and analysis to help improve services, influence decision making and support millions of customers across the UK.

Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives.

DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people.

The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.

What skills, knowledge and experience will you need?

Strong analytical skills with the ability to interpret and analyse complex operational data.

Proven leadership skills with the ability to collaborate, influence stakeholders and drive positive outcomes through data-led insight.

Experience leading change and service improvement, taking projects from concept to delivery while influencing others to achieve objectives.

Strong decision-making skills with the ability to interpret complex data, apply sound judgement and make evidence-based recommendations.

Excellent written and verbal communication skills, with confidence presenting complex findings and recommendations to senior leaders.

Experience using SQL or similar data manipulation tools, version control such as Git, and Power BI or similar visualisation software.

You and your role

As an Operational Management Information Developer, you will play a key role in using data and insight to help shape services that support millions of customers across the UK.

You'll work in our Working Age Data and Performance Team - at the heart of DWP's Digital Transformation Group - providing analysis and performance reporting that drive continuous improvement across Working Age services.

You'll develop high-quality management information, dashboards and analytical products using tools such as Power BI and SQL, transforming complex data into meaningful insights that support operational and strategic decision making.

By combining data from multiple sources, you'll identify trends, measure performance and uncover opportunities to improve service delivery across Universal ...