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Reed
Ascot
Customer Service Administrator Permanent Role Location - Ascot Salary – £25 - 30,000 DOE Hours – Monday to Friday 9am – 5pm My client, based in Ascot, are looking for a Customer Service Executive to join their small friendly team. This is a fast-paced role which is an integral part the business. The company has a family feel to it, with its furnish
Job Source: ReedPertemps Basingstoke
Basingstoke
Customer Service Administrator Pertemps are currently recruiting for a Customer Service Administrator to join a leading Logistics company based in Chineham Business Park, Basingstoke. This is a full time temporary to permanent position. Responsibilities: - Answering the phone to our stores - Investigate variety of queries - Escalating queries out
Job Source: Pertemps BasingstokeChiltern Recruitment Ltd
High Wycombe
Our client, based on the outskirts of High Wycombe is looking for a temp for 8 weeks. There is a possibility of permanent job at the end of the assignment. Ideally you will have worked in a similar role and be proficient in microsoft office. The successful candidate will need to be immediately available Reporting to Client Relations Manager. Assist
Job Source: Chiltern Recruitment LtdChiltern Recruitment
High Wycombe
Our client, based on the outskirts of High Wycombe is looking for a temp for 8 weeks. There is a possibility of permanent job at the end of the assignment. Ideally you will have worked in a similar role and be proficient in microsoft office. The successful candidate will need to be immediately available * Reporting to Client Relations Manager. *
Job Source: Chiltern RecruitmentHays Specialist Recruitment Limited
Basingstoke
Your new company You will be joining an organisation who lead their market sector and are an outstanding employer. Your new role You will be joining a professional, well-established, and friendly customer services team who work to common goals and objectives. Your duties will be varied, and no two days will be the same. Duties will include; managin
Job Source: Hays Specialist Recruitment LimitedPertemps Basingstoke
Basingstoke
Customer Service AdministratorPertemps are currently recruiting for a Customer Service Administrator to join a Manufacturing company based in Basingstoke. This is a full-time, permanent position. Our client is looking for a candidate who has a successful administration background who wants to develop a career.Responsibilities as a Customer Service
Job Source: Pertemps BasingstokeReed
Chessington
Title: Temporary Customer Service Administrator Location: Chessington Hourly Rate: £13.00 - £15.50 Job Type: Temporary Start Date: Immediate Job Description: We are looking for a highly organized and customer-focused individual to join our team as a temporary customer service administrator. The ideal candidate will have excellent communication
Job Source: ReedReed
Basingstoke
Customer Service Administrator Salary up to £24,000 Monday - Friday Full-time - 09:00 - 17:30 Remote working Reed is actively recruiting on behalf of an established business for a Customer Service Administrator. This is an excellent opportunity for an individual who has a drive to excel in their career and learn and grow with a company. As a Custom
Job Source: ReedBracknell
Bracknell, Berkshire
Full time (The business is open from 08.00-17.30 Monday to Friday and 09.00-12.00 on a Saturday. You will be required to work one in four Saturday’s mornings)
Salary: £26000-£30000pa
The role:
As Customer Service Administrator, you must be an organised, friendly, proactive and confident. The role will involve frequent contact with customers, insurance companies and other internal and external stakeholders. The successful candidate will also be responsible for delivering an exceptional customer experience and assisting with general administration.
Key responsibilities
Ensure highest level of customer care and satisfaction at all times.
Maintain excellent standards of departmental administration.
Help to achieve industry-leading standards.
Objective: Customer Centric
Deliver first class customer service to ensure industry leading customer journey.
Ensure customer awareness of all available products and services.
Assist customers with their requests promptly and professionally. All queries (whether in person or on the telephone) are answered or dealt with immediately.
Maintain effective liaison with all internal departments/staff members.
Ensure constant presence at, and tidiness of, the reception to promote the professional image of Finesse ARC
Use plain English to explain processes or technicalities.
Notify customers promptly of completion of work.
Handle dissatisfied customers calmly and all customer complaints to be brought to the attention of the General Manager.
Objective: Administrative excellence
Initiate job documentation and maintain accurate customer records.
Accurately maintain departmental systems.
Promptly prepare and present invoices following completion of work, ensuring all work has been carried out as detailed and charged for and obtain payment in line with company procedures.
Essential skills / experience
Ensure highest level of customer care and satisfaction at all times.
Maintain excellent standards of departmental administration.
Help to achieve industry-leading standards.
Proficiency in Microsoft Office Suite
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organisational skills
Multitasking and time-management, with the ability to prioritise tasks
Customer service experience
Customer Service Administrator jobs in Bracknell
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