Office Admin
Hoddesdon
Job Title: Office AdministratorSalary: £24,000-£25,000Location: Hoddesdon, Office Based Contract: Permanent, Full Time Hours: Monday to Friday 8:30am - 5pmCOMPANYAn exciting opportunity has become available for an innovative sports brand who has been established for 50 years and are looking for an Office Administrator.SKILLS REQUIRED
Minimum 2 years administrative experience
Minimum 1 year sales experience
Motivated, driven personality and Highly organised
Excellent communication skills and a professional telephone manner
Ability to integrate well within a team
Able to meet deadlines, when required
Solid written and verbal (English) communication skills
Excellent time management skills with the ability to prioritise and multi-task. Strong IT Skills such as Microsoft Outlook, Excel & Word.
Ability to work under pressure in stressful situations
Effectively able to communicate and understand the needs of the customer
Monitoring and managing the sales inbox
Receiving and dealing with customer enquires / order by telephone and by email
Loading orders on the system / processing orders through to invoice
Creating packing lists & invoices and forwarding to shipper and customer
Liaise with production / warehouse daily regarding order status for updates regarding out of stock items
Keeping customers informed of order status / advising customer of out of stock items / items on back order
Emailing customers regarding promotions and product launches and dealing with replies
General tasks as requested by the sales team
RESPONSIBILITIES
Monitoring and managing the sales inbox
Receiving and dealing with customer enquiries/orders by telephone and by email
Processing orders through to invoice
Maintaining client records and sales information
Getting quotes and arranging collection of orders for onward shipment to UK and Abroad
General tasks as requested by the sales team
Following company systems and processes
ADDITIONAL INFORMATION
Casual dress - relaxed working environment
Company events
Company pension
Cycle to work scheme
Free flu jabs
Free on-site parking
21 days holiday