HR Documentation Manager

Ready to step up and lead an HR team where your technical knowledge and people skills genuinely matter?

We're recruiting for an experienced HR Documentation Manager to lead a team of HR professionals responsible for delivering high-quality, legally compliant HR documentation and advice to clients.

This is a hands-on management role - you'll be leading from the front, coaching your team, driving performance and quality, supporting complex client requirements and keeping the department ahead of changes in employment legislation.

What's in it for you?

Lead and develop an established team of HR Documentation professionals

Make a real impact on quality, productivity and client service

Use your employment law knowledge in a practical, client-facing environment

Shape processes, training and best practice across the team

Work closely with senior management and wider business functions

Join a professional organisation with a strong focus on client service and employee development

What will you be doing?

As HR Documentation Manager, you'll take ownership of the team's day-to-day performance and delivery.

You'll:

Lead, coach and develop a team of HR Documentation Consultants.

Set clear expectations around KPIs, SLAs, quality and productivity.

Monitor performance and take action where standards aren't being met.

Provide technical support on complex HR and employment documentation.

Quality-check contracts, policies, procedures, letters, templates and guidance.

Ensure documentation reflects current UK employment law and best practice.

Keep the team up to date with key legislative changes, including the Employment Rights Act 2025.

Handle complex client queries, complaints and documentation requirements.

Identify training needs and deliver coaching, induction and refresher training.

Conduct regular 1-to-1s, probation reviews and performance conversations.

Analyse MI and reporting to identify trends, risks and opportunities for improvement.

Work with other departments to continually improve client service and operational performance.

Who are we looking for?

We're looking for an experienced HR Manager, HR Team Leader, HR Advisor Manager, HR Documentation Manager or Senior HR professional who is ready to take ownership of a team.

You'll need:

Strong UK employment law knowledge.

Previous experience managing, supervising or leading an HR-focused team.

Experien...