Senior Group Customer Resolution & Data Rights Lead

Hybrid

Job Summary

Job Type:: Temporary
Work Settings:: Hybrid

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Job Description

Lithia UK is recruiting a Group Customer Resolution and Information Rights Manager (fixed-term until September 2027) for a hybrid role at our Nottingh am head office. The role oversees a central Customer Services function, handling complex customer complaints and GDPR information rights, including DSARs, with a focus on fair outcomes and governance.

You will lead and develop a team, partnering with senior leaders to improve complaint handling, drive continuous improvement, and ensure regulatory

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Lithia & Driveway

Senior Group Customer Resolution & Data Rights Lead

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Lithia UK Head Office