Account Manager
Peterborough
Client Account Manager Salary Range: £30,000
Location: Peterborough
Job Type: Full-time
We are on the lookout for an experienced B2B Account Manager to join our Client Services Department. This role is ideal for someone with a knack for assessing financial and operational data and a passion for delivering exceptional service standards. If you’re a self-starter with the drive to challenge the status quo and enhance business processes, we invite you to become part of our dedicated team.
Day to Day of the role: Act as the primary contact for a portfolio of client accounts, addressing all enquiries.
Prepare and present regular business updates, including technical health, financial performance, risks, and opportunities.
Ensure detailed minutes and actions from reviews are recorded, circulated, and tracked.
Collaborate with internal departments and third-party providers to resolve issues promptly.
Recommend process changes to senior leadership to drive continuous improvement.
Oversee projects aimed at enhancing Client Services.
Promote our range of services and work with the new business team to cross-sell products and propositions.
Perform additional duties as required by your manager.
Required Skills & Qualifications: Proven experience as a B2B account manager, preferably within the energy sector.
Solid understanding of financial reporting.
Excellent written and verbal communication skills.
Strong planning and time management skills, with the ability to meet deadlines.
Intermediate to advanced skills in Microsoft Excel, PowerPoint, and Word.
Creative and engaging presentation skills.
Confident and professional in public forums.
Self-motivated with a proactive attitude.
A desire for self-development.
Benefits: Competitive salary based on knowledge and experience.
25 days holiday per year plus English bank/public holidays.
Pension matched at 4%.
Employee Assistance Programme.
Employee discounts & deals scheme.
Up to 2 days paid time off per year for volunteering initiatives.
Vibrant company culture and relaxed office dress code.
To apply for the Client Account Manager position, please submit your CV.