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Orla Rose Associates

Greater London / Global

Information Technology Support Engineer

  • Remote

Job Description

Location: London (Mayfair) 5 days onsite

About the Business

The client are an exciting, forward thinking boutique financial services firm based in the West End of London with offices internationally.

The Role

You’ll be joining a fantastic IT support team of 3 with the overall team responsibility of providing exceptional levels of IT support to brokers, executives and operational staff ensuring critical systems and day-to-day technology are running smoothly across the business.

Key Responsibilities

  • Troubleshoot Microsoft 365 applications, Windows OS and core business systems
  • Support Bloomberg terminals and IPC Unigy dealerboards
  • Assist with Cisco Meraki network monitoring and AnyConnect VPN support
  • Manage users, email and file services across Azure, SharePoint and OneDrive
  • Support onboarding/offboarding, hardware provisioning and asset management
  • Use remote support tools such as ScreenConnect / ConnectWise
  • Maintain documentation and contribute to continuous improvement initiatives

What We’re Looking For

  • 1+ years experience within an IT support tole
  • Familiarity with Windows 10/11, Microsoft 5..."
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