SWAROVSKI UK
Norwich / Global
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Norwich / Global
At Swarovski, your leadership matters, your vision drives success, and your work shapes exceptional luxury moments in every store experience.
Ready to lead with purpose at one of the most iconic brands in fashion and design? Join our retail team and drive a culture where creativity, customer service, and team spirit shine with brilliance.
As a Store Manager, youll lead your team with passion, nurturing team spirit, delivering exceptional customer experiences, and driving commercial success. Youll be a Swarovski advocate, inspiring excellence and supporting your teams growth every day.
About the Job
Lead, motivate, and develop your team to achieve sales goals and deliver outstanding service
Build strong customer relationships and promote loyalty programs
Recruit, onboard, and coach talent, securing succession plans
Set and manage individual and team targets, proactively assessing performance
Oversee store operations: inventory, cash handling, loss prevention, and compliance
Ensure implementation of all Swarovski policies, procedures, and standards
About You
3+ years of experience in a multicultural retail environment, in luxury fashion, cosmetics, or lifestyle brands
Excellent leadership, coaching, and team development skills
Digital proficiency and strong operational know-how
A winning personality to easily establish a trustful relationship and empower others
Customer-focused, curious, empathetic, and results-driven team player with a commercial mindset
English skills
What We Offer
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