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Focus Resourcing
Cardiff
Are you great with customers & great with tech? This role could be for you! Are you available immediately? Our client is looking for 2 people to join them on a Temp - Perm basis starting immediately for an initial period of 3 months. You will be joining a friendly & supportive Helpdesk team, to answer customer calls, supporting them with technol
Job Source: Focus ResourcingFocus Resourcing
Cardiff
Our highly successful client in Cardiff are looking to recruit a Helpdesk Advisor to join their growing technical support team. This role would suit candidates with a strong technical experience of IT hardware and software, ideally from an IT repair, managed service, or helpdesk background. The company offer a superb culture of support and developm
Job Source: Focus ResourcingRedmore Recruitment Limited
Cardiff
Technical Advisor & Design Coordinator Cardiff - hybrid £50,000 Full Time, Permanent Benefits; Company car allowance/car lease scheme, 25 days holiday (plus bank holidays), company healthcare scheme, bonus scheme, mileage or travel expenses. Would you like to play a part in shaping the built environment of tomorrow? Were looking for a Technical Adv
Job Source: Redmore Recruitment LimitedMaximus UK
Bridgend
To conduct a range of recruitment and development activities, to enable and inspire candidates to achieve the highest levels of independence throughout the candidate journey, by meeting and exceed performance targets for individual activity and job outcomes through to sustained employment, in compliance with legislation, contract and provider guid
Job Source: Maximus UKBrook Street
Cardiff
An exciting opportunity for a permanent HR Advisor to join a HR team, helping to build and maintain a positive relationship. This is a Generalist role where you will be providing a full HR service to around 1,500. A key part of the role will be coaching and advising managers on the best way to handle employee relations issues. This role offers a sa
Job Source: Brook StreetLiberty Recruitment Group
newport, wales
Are you looking for a fulfilling and rewarding role with a business that is experiencing expansion and growth? Liberty Recruitment Group are delighted to be working with our client in recruiting an HR Advisor based on the Isle of Wight . This is a permanent, full-time position which is fully office based. In this role, you will report into a f
Job Source: Liberty Recruitment GroupBoots
Cardiff
The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role. Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and you’re looking to gain some valuable experience, or you have experience with retail and you’re looking for a
Job Source: BootsVictim Support
Cardiff
We have an exciting opportunity for a Helpline Advisor to join the growing National Contact Centre team in Cardiff, working 20 hours a week. The hours are fixed, covering Monday to Friday 7pm to 11pm. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptab
Job Source: Victim SupportCardiff
Are you great with customers & great with tech? This role could be for you!
Are you available immediately?
Our client is looking for 2 people to join them on a Temp - Perm basis starting immediately for an initial period of 3 months.
You will be joining a friendly & supportive Helpdesk team, to answer customer calls, supporting them with technology issues, and working with the technical team to provide excellent customer service and technical support.
Someone with strong customer service or contact centre based experience, plus a good understanding of technology / computers would fit well in this team.
Hours: 37.5 per week.
Shifts: Monday to Friday 9am -5:30pm - with the possibility of other shift patterns available.
Hourly Rate: £11.44
Location: Due to location, candidates will preferably have access to their own transport. Free parking on-site.
Key Duties:
Speaking with customers to remotely diagnose and rectify faults logged on equipment.
Keeping customers informed at all times of progress of work.
Report escalations to relevant departments.
Update internal system to ensure smooth communication between departments.
Document customer specific information.
Skills & Experience:
Good attitude and communication style when dealing with customers.
Strong verbal and written communication skills.
Competent PC user including Microsoft package.
Good understanding of technology / IT.
Able to build rapport with customers.
Access to own vehicle due to location.
If you feel you have the experience and drive to succeed in this role, apply today! We expect to fill these positions quickly, so don't delay and apply today - we'd love to hear from you!
Email Alert for Helpdesk Advisor jobs in Cardiff
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