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Eurofins
Wolverhampton
Job Description Working hours are Monday - Friday, 9am-5pm. The purpose of the role is to provide IT Infrastructure support to users based at supported sites across the UK and Ireland. Provide desk-side and remote support to users, including resolving hardware and software issues. Adhering to KPIs and SLAs. Set up, configure and install new PC
Job Source: EurofinsEurofins
Wolverhampton, England, United Kingdom
Working hours are Monday - Friday, 9am-5pm. The purpose of the role is to provide IT Infrastructure support to users based at supported sites across the UK and Ireland. Provide desk-side and remote support to users, including resolving hardware and software issues. Adhering to KPIs and SLAs. Set up, configure and install new PCs and associated equ
Job Source: EurofinsIn Technology Group Limited
Birmingham
Role: Service Desk Analyst Location: South Birmingham Salary: £33,00 Join our dynamic Service/Helpdesk team and play a pivotal role in delivering outstanding customer service. As a Service Desk Analyst/Engineer, you'll serve as the primary point of contact for employees, customers, and partners, addressing a diverse range of technical issues fro
Job Source: In Technology Group LimitedTouchscreen Talent Limited
Walsall, England, United Kingdom
£25000 West Midlands (Hybrid) IT Support Analyst Working for this leading Digital Technology company, a new and exciting role now exists within this fun and vibrant employer and their Support team. Working within the Product Implementation & Support team, you are part of a team of customer facing professionals responsible for daily post sales supp
Job Source: Touchscreen Talent LimitedTouchscreen Talent Limited
Walsall
Job Description £25000 West Midlands (Hybrid) IT Support Analyst Working for this leading Digital Technology company, a new and exciting role now exists within this fun and vibrant employer and their Support team. Working within the Product Implementation & Support team, you are part of a team of customer facing professionals responsible for da
Job Source: Touchscreen Talent LimitedOwen Daniels Consultancy
Redditch
Do you want to work for one of the world’s largest manufacturers of construction and utility equipment? Our client is looking for a PC Network Support Engineer to monitor and maintain computer systems, troubleshooting applications, wide-area networks, servers and routers. The ideal candidate will be able to provide a high-quality service to indivi
Job Source: Owen Daniels ConsultancyApplause IT
Birmingham
IT Support Engineer - Managed Services Provider - Windows, Office 365, Active Directory Birmingham - Hybrid - £45,000 Applause IT are looking for an IT Support Engineer to join a service desk team for a managed services provider based in Birmingham. The organisation provides managed IT Services to organisations all around England. The role will ent
Job Source: Applause ITVIQU Limited
Birmingham
IT Support Engineer – Birmingham - £25,000 to £28,000. We have partnered with an organisation based within the educational sector, who specialise in Technology and Telecoms. The company are recruiting for two IT Support Engineers to join their team of 20 Engineers. The IT Support Engineer will be office based 2 days a week in the office – part of t
Job Source: VIQU LimitedBirmingham
Hemmersbach provides IT infrastructure services in more than 190 countries with 50+ own subsidiaries. We deliver exclusively for the leading companies in the IT industry. As pragmatic problem solvers, we not only enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
IT Support Engineer
Location: Birmingham
As part of broader, yet highly committed support team, you will work directly onsite to provide dedicated support services for deskside and print. You are fully supported by your Service Delivery Manager, your Team Leader and of course, your colleagues in every aspect of your work with the client.
You will be assigned various tickets throughout the day, addressing each one sympathetically, pragmatically and principally, with a strong sense of customer service - leaving each ticket not only resolved, but with a smile on the user’s face - a job well done.
This is a role where you will have direct influence on people’s day-to-day working life. With nothing more frustrating than a computer or a printer not working, you will be very person that makes things happen, working directly with the users in a highly rewarding way.
In addition to a very broad and varied day, there is the opportunity to participate in an on-call rota (optional), for which additional overtime and standby would be provided.
What we look for:
Previous experience resolving deskside problems sitting with the user
Diagnostic & support capabilities using standard Windows-based applications & tools (such as M365, Win10, A.D & SCCM)
Confidence in addressing break/fix issues
Any Apple OSX, IoS and Mac experience would be desirable but certainly not essential
Due to the varied nature of the role, it may be subject to enhanced referencing or vetting
What we offer:
A highly regarded team member within an exponentially growing international company
Variety: exciting projects and challenges daily and with autonomy
Team Spirit: strong team spirit and a great working atmosphere in a friendly team
Openness: Direct and informal communication even at management level
Career Opportunities: Great possibilities for professional, personal and language training
Initial Help: buddy programme to help you get started, a welcome pack included
A support package that includes: pension, medical cash plan, as well as additional co-funded benefits
Would you like to join our team?Please send your CV, together with your availability to interview and salary expectations.
IT Support Engineer (Birmingham) jobs in Birmingham
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