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Travel Consultant

London

Travel Consultant required for a well-established travel company booking holidays to destinations such as Dubai, Far East and Indian Ocean. The role requires excellent customer service skills as you will be responsible for the entire journey from initial enquiry through to post trip communication. The role is office based in London and has a salary of up to £29,000. Travel Consultant responsibilities:

Excellent customer service skills via telephone and email

Handle customer queries and after sales requests

Ability to form relationships with both customers and suppliers

Ensure all forms of contact with the customer are handled efficiently to ensure service levels are achieved and KPI's met

Be able to manage and solve any disruptions or cancellations

Travel Consultant experience required:

Experience of working in travel sales, customer service or aftersales within the travel industry

Widely travelled with a passion for destinations such as Dubai, Far East and Indian Ocean

Excellent verbal and written communication skills

Customer focused approach and drive to exceed customer expectations

Additional information:

40 hour working week on a shift pattern including some hybrid working

Salary of up to £29,000

Christmas bonus

Pension scheme

Healthcare

Don't keep a good thing to yourself We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks. C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk

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