ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Aspire Jobs Limited
Ringwood, Hampshire
Location : Ringwood Salary: £ doe Benefits: 26 days holiday, hybrid working, pension Auto Enrolment (employer 6%, employee 2%), optional cash plan and flexed holiday,Free parking, great social team environment Hours :Monday - Friday 8.30am - 5pm (1 hour lunch); Hybrid working 2 days in office 3 days at home (Office days are Weds and Thurs) PLEASE
Job Source: Aspire Jobs LimitedChoice Care Group
Lyndhurst
Drivers prefered due to location of the home Hours: 40 Salary: £25,043.20 to £25,459.20 Annum (Salary based on a 40-hour contract. A higher range is offered to applicants with qualifications in health and social care) The role consists of shift work and weekends on a rota basis. Do you need more flexibility ? We know how hard it can be to find
Job Source: Choice Care GroupThendon Resourcing LTD
Poole
Team Leader - Care Home for adults with learning disabilities - Fantastic benefits - Salary £27,040 (plus additional payments for on-call) We’re looking for an experienced Senior Support Worker or Team Leader of either supported living or a care home to join a servicein Poole. You’ll plan, organise and lead the team in the delivery of support
Job Source: Thendon Resourcing LTDTate
Southampton
We have a great opportunity for a Team Administrator, to work on a temporary basis, to start asap, for 3 months. Based in Southampton. £12.00/hr to £13.30/hr Team Administrator To start asap for 3 months Pay rate £12.00/hr to £13.30/hr Mon to Fri - 37 hrs per week Working fully on site Based in Southampton Team Administrator to be based at their he
Job Source: TateMcCarthy Recruitment Ltd
Southampton
Job Title: Team Leader Location: Southampton Salary: Up to 28,000 per annum Role: Permanent - Full-Time Permanent Are you a Supervisor, Team Leader, or Duty Manager looking for a business to flourish in?Are you looking to fall back in love with your retail career?We are looking for friendly, positive, approachable and adaptable managers to join
Job Source: McCarthy Recruitment LtdChoice Care Group
Southampton
Driver prefered due to location of the home Hours: 48 Salary: £30,051.84 to £30,551.04 Annum (Salary based on a 48-hour contract. A higher range is offered to applicants with qualifications in health and social care) The role consists of shift work and weekends on a rota basis. Do you need more flexibility ? We know how hard it can be to find a
Job Source: Choice Care GroupSpectrum IT Recruitment
Southampton, England, United Kingdom
Software Team Lead / Lead Developer C#, .Net, Windows, C++, Visual Studios HYBRID - Southampton, Hampshire. 2 days onsite, 3 days remote. I am looking for an experienced and enthusiastic Software Manager / Technical Lead to provide management, leadership and technical coding expertise within a product team of 4 people. You will have the opportu
Job Source: Spectrum IT RecruitmentTeacherActive
Southampton
Recruiting Team Leader - Southampton Location - SO1 Salary - £31,000-43,000 Join our team and lead your way to success! TeacherActive, a leading Education recruitment agency, is seeking an experienced Team Leader to lead a dedicated team in Southampton. Take charge of your career and inspire your team towards hitting their targets with a competitiv
Job Source: TeacherActiveRingwood
Location : Ringwood
Salary: £ doe
Benefits: 26 days holiday, hybrid working, pension Auto Enrolment (employer 6%, employee 2%), optional cash plan and flexed holiday, Free parking, great social team environment
Hours : Monday - Friday 8.30am - 5pm (1 hour lunch); Hybrid working 2 days in office 3 days at home (Office days are Weds and Thurs)
PLEASE NOTE, IDEALLY YOU NEED TO DRIVE FOR THIS ROLE DUE TO MAYBE VISITING OTHER LOCATIONS
Aspire Jobs are delighted to be working with this well-established Group of companies with their Head Office in Ringwood, who are now looking for an experienced Team Manager to join their team.
The Team Manager role would suit someone with previous Insurance, Financial Services, Wealth Management, Pensions or Accountancy Management experience-basically any professional services industry that is regulated and where you have to deal with a lot of compliance.
You will have previous staff management experience as you will be managing a busy claim's department's daily and monthly activity, ensuring that a smooth running of the claims department to ensure the best level of service to their clients.
The successful Team Manager will:
Have previous staff management experience
Have worked in a mgmt role within a Professional services company
Have an understanding of working in a regulatory/compliance industry
Have excellent communication skills both verbally, written and face to face
Have good IT skills inc MS Office
Be used to working as part of a Senior team
Job Responsibilities
C LAIMS
To ensure that claims service levels are implemented and maintained to a high level, ensuring that team achieves results whereby at least 90% of clients are satisfied with the level of service provided
To ensure that full claims representation are actively managed to ensure the best service are obtained for the needs of the client and suppliers throughout the team
To ensure the team timely and accurately report to Insurers
To deliver the claims delegated authority service levels and adherence to authority levels are obtained for both the client and the supplier
To ensure that telephone response times are maintained in accordance with specified parameters within the team
To ensure the team appropriately and fully communicate to the clients, suppliers and third parties are completed in a timely manner, with accuracy in order to conclude a claim in a timely manner
To ensure all third party complaints are sent to the relevant suppliers / third party in a timely manner
To ensure that all staff complaints are dealt with within 1 working day in accordance with FCA requirements, or if unresolved/unsatisfied such complaints are passed to compliance manager immediately
Ensure that all clients are appropriately informed of all matters relating to their insurance claim in a timely manner and in accordance with FCA guidelines, accurately presenting recommendations and options to clients.
CUSTOMER SERVICES
To ensure that customer service levels provided by the team are implemented and maintained to a high level, ensuring that the team achieves results whereby at least 90% of clients are satisfied with the level of service provided
To ensure that there are no more than 1% complaints per month for the department
To ensure that telephone response times are maintained in accordance with specified parameters amongst the team
To ensure that all complaints are dealt with within 1 working day in accordance with FCA requirements, or if unresolved/unsatisfied such complaints are passed to compliance manager immediately
To liaise and build relationships with insurers, assessors and adjusters to ensure the best level of service and support is provided to your team and clients
MANAGEMENT & LEADERSHIP
To oversee all day to day activity in the team including day to day employee issues, keeping communication fluid using both upward and downward communication
To ensure that all directions from the Operations Director are implemented across the office
To conduct and administer (at least) half-yearly performance reviews and ensure that performance and development objectives are met within agreed timeframes
To attend and represent the department in monthly team manager meetings and where appropriate, Board meetings
To develop and maintain close working relationships within the department, management team and third parties
To ensure fluid communication is maintained with the Operations Director, including but not limited to, staffing issues and established targets
Ensure that appropriate staffing levels and cover are maintained at all times
Ensure timekeeping, absence and appointments are managed and recorded in accordance with company procedures
To report to the Operations Director bi-weekly on the financial status of the team in terms of sales figures and forecasting
Team Manager jobs in Ringwood
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.