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Additional Resources Ltd
Wokingham
Customer Services Manager Location: Wokingham, Berkshire Salary: £46k - £54k (DOE) + Excellent Benefits The Client: Our client is a well-established aerospace parts and components manufacturer, offering a range of additional services such as repair and haulage. The Role: As a Customer Services Manager , you will manage and lead the customer servic
Job Source: Additional Resources LtdS4 Personnel Ltd
Slough
Ref: 3841 Job Title: Customer Service Manager (Hybrid) Location: Slough Salary: £38,000 - £42,000 plus excellent benefits Hours: 09.00 - 17.30 (Monday to Friday) Our client is a prestigious company based in Slough, are looking for a candidate who will be responsible for the overall management of the Customer Service Team. You will be supportin
Job Source: S4 Personnel LtdS4 Personnel
slough, england, United Kingdom
Ref: 3841 Job Title: Customer Service Manager (Hybrid) Location: Slough Salary: £38,000 - £42,000 plus excellent benefits Hours: 09.00 – 17.30 (Monday to Friday) Our client is a prestigious company based in Slough, are looking for a candidate who will be responsible for the overall management of the Customer Service Team. You will be s
Job Source: S4 PersonnelRocksteady Music School
Liphook, ENG, United Kingdom
Job Description Role: Customer Experience Manager Reports To: Head of Customer Services Location: This is an office role based in a converted manor house in Liphook Hours: Full-time position; 35 hours per week Salary: from £32,000 (DOE) Rocksteady: The largest and fastest growing Rock School in the world. Rocksteady have been delivering progr
Job Source: Rocksteady Music SchoolLanguage Recruitment Services Ltd
Windsor
Customer Service Manager Location: Slough/Windsor Competitive salary dependent on experience Permanent & Full time On-site parking offered! PG20780 Language Recruitment Services (LRS) is currently looking for a Customer Service Manager to join a growing company based in the Windsor/Slough Area. The successful candidate will play a pivotal role in
Job Source: Language Recruitment Services LtdRocksteady Music School
Liphook
Job Description If the following job requirements and experience match your skills, please ensure you apply promptly. Role: Customer Experience Manager Reports To: Head of Customer Services Location: This is an office role based in a converted manor house in Liphook Hours: Full-time position; 35 hours per week Salary: from £32,000 (DOE) Rocksteady
Job Source: Rocksteady Music SchoolRecruitment Resolution
Crawley
Seeking an experienced Customer Service Manager with strong team leadership skills, impeccable ability to absorb detail, passion for delivering outstanding customer experience, looking to make a bigger impact. Top reasons to join this Client: Starting Basic Salary to £70k per annum. + Company Bonus Scheme. Work from well-equipped offices in the Cra
Job Source: Recruitment ResolutionJourney recruitment
Wokingham
Are you a dynamic Office & Customer Service Manager, who is looking for an exciting new challenge? Do you have outstanding customer service and leadership skills? If so, this could be the perfect role for you! Our client is based on the outskirts of Wokingham and are looking for the perfect Office & Customer Service Manager to join their growing te
Job Source: Journey recruitmentguildford, england, United Kingdom
LOCATION – GUILDFORD
ALB is a fast growing fashion brand looking for a customer service manager.
As ALB grows, we are looking for a passionate, hard working and humble individual to join us on this exciting journey in this role.
ROLES AND RESPONSIBILITIES
• Manage customer enquiries via all platforms including Shopify Inbox and social media channels.
• Follow department procedures and service level agreements
• Effectively communicate and follow up within deadline timeframes
•ensure and fulfil orders
• To provide the highest level of customer care to all customers.
• Performing additional administrative tasks within the department
• Reporting on fulfilment and warehouse errors and working hard to resolve any customer complaints.
• Reporting product and customer feedback to help continually improve our quality and product offering
• Managing courier claims and customer resolutions.
• Manage return payments for the website and Silk Fred platform.
• Managing daily checks of pending order payments
• Assisting senior team members with the presentation of trade reports on a weekly basis.
QUALIFICATION, SKILLS AND EXPERIENCE
• Highly organised and self motivated
• Flexibility
• Positive and professional attitude
• Computer Literacy – knowledge of Zendesk is desirable however not essential
• Experience using Excel
• Experience in customer service is preferable
Customer Service Manager jobs in guildford, england, United Kingdom
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