Start Your Search Here

push notification bell

Would you like to receive notifications about jobs in Peterborough?

push notification bell

You have blocked notifications

Oops! You have blocked notifications. Click here for more info

You have blocked notifications, please check your browser settings.

push notification bell

You're currently subscribed to job notifications

Want to change your notifications for job alerts?

push notification bell

Subscribe to notifications

You will no longer receive notifications

Job Search

Infinity Recruitment Consultancy Limited

Peterborough / Global

Service Desk Controller

  • Hybrid

Job Summary

Work Settings:
Hybrid
Benefits:
Healthcare Life Insurance
Apply Now

Job Description

Our Peterborough based client is looking for a highly organised Service Desk Controller to join them on a full-time permanent basis, working Monday to Friday working 40 hours per week, between the hours of 7:30 am – 5 pm on a rota basis. Opportunity to work from home, 1 day per week after successful probation.

Key Responsibilities for the Service Desk Controller

  • Handle customer enquiries by phone and email.
  • Schedule field engineers and manage daily workloads.
  • Coordinate service calls, parts orders and job planning.
  • Raise invoices and maintain accurate service records.
  • Follow up quotations and ensure high levels of customer satisfaction.

Experienced needed for the Service Desk Controller

  • Experience in service coordination, engineer scheduling or workshop planning..
  • Excellent organisational, communication and IT skills.
  • Able to prioritise workloads and work effectively under pressure.
  • A positive, customer-focused team player with strong attention to detail.

Benefits

  • starting salary of up to £34,000 depending on experience
  • 24 days annual leave plus public holidays
  • contributory pension
  • hybrid working model post probation
  • sick pay
  • life assurance
  • healthcare scheme
#J-18808-Ljbffr
Apply Now

Similar Opportunities

View all jobs