Customer Relationship Manager, Pensions & Wealth Services

Job Description

Moneyfarm, a leading digital wealth manager, seeks a hands-on Head of UK Customer Service to lead Willis Owen and Profile Pensions teams. You will own day-to-day service across phone, email and chat, set clear SLAs, coach staff, and drive excellent outcomes within regulatory rules.A strong emphasis is placed on coaching, process, and customer-centric culture. You will collaborate in a management team, align with product and operations, and ensure high-quality client experiences while managing

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Customer Relationship Manager, Pensions & Wealth Services

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