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Ember Support Project

Cardiff / Global

Youth Support Worker

Job Description

Proactive support. Proven outcomes.

The Ember Project is a new supported accommodation service for young people aged 1625. We are small, we are just starting, and we are deliberately built around one idea: every young person who comes to us should leave more capable than they arrived and we should be able to prove it.

That is not a slogan we put on a wall. It is how we plan, how we record, and how we measure whether we are doing a good job. If a young person moves on able to cook, budget, manage a tenancy, hold an appointment and speak up for themselves, we have succeeded. If they move on the same as they came in, we have not.

We are looking for Youth Support Workers who feel the same way about that.

The role

You will be the person a young person actually knows. Not a name on a rota the person who notices they have gone quiet, who chases the college place, who sits with them the third time the bank card gets lost, and who genuinely celebrates the first meal they cook without help.

Day to day, you will:

Hold a small caseload and lead the key-work relationship with those young people

Deliver planned key-work sessions on independence skills budgeting, cooking, health, housing, education, employment and training, relationships, staying safe

Build support plans with young people rather than for them. Their voice comes first in everything we write; your professional view supports it, it doesn't replace it

Record clearly and honestly progress, setbacks, incidents and outcomes because good recording is how we evidence a young person's growth

Support young people to access education, training, employment, health services and their local community

Recognise and act on safeguarding and risk concerns, and escalate confidently when needed

Work alongside social workers, personal advisors, health, education and other professionals

Keep the home somewhere a young person is proud to live practical support with the property, the routines and the day-to-day

What we are actually looking for

Experience helps. Attitude decides it.

Our staff work independently, often alone in the home w...

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