Credit Controller

Credit Controller

Location: West Surrey

Salary: £30,000–£38,000

Type: Permanent, Full-Time

Department: Finance

The Role

We are recruiting for a Credit Controller to join the finance team of a high-profile, fast-paced aviation business based in West Surrey.

This is broader than a traditional Credit Controller position. Alongside taking ownership of the day-to-day credit control process and debtor ledger, you will have the opportunity to support the wider transactional finance team, get involved in month-end activity, produce customer analysis and help improve and automate existing finance processes.

The role could suit an experienced Credit Controller looking for greater exposure, someone early in their finance career, or an ambitious individual looking to build their experience within a busy and supportive finance function.

Key Responsibilities

Take ownership of the day-to-day credit control process and maintain an accurate debtor ledger.

Allocate incoming cash against customer invoices accurately and efficiently.

Monitor outstanding and overdue balances, proactively contacting customers by email and telephone to secure payment.

Build a strong understanding of individual customers, including payment behaviours, credit terms and appropriate points of contact.

Manage a relatively high-volume ledger while maintaining particular focus on higher-value customer balances.

Escalate overdue or more complex accounts appropriately to senior finance and commercial stakeholders.

Process and post customer credit card payments where required.

Maintain accurate customer and credit control information within the finance system.

Support the sales ledger and purchase ledger teams during busy periods and month-end.

Assist the wider finance team with transactional activities to help improve the efficiency and speed of month-end.

Produce customer and debtor analysis to support management decision-making.

Identify opportunities to improve, streamline and automate existing finance processes.

Make effective use of technology, including AI and automation tools, to improve efficiency.

Support wider finance projects and ad-hoc activities a...