Business Admin Apprentice

Job Type: Apprenticeship

Location: Halesowen

Hours: 40 hours per week

Apprenticeship wage & Benefits

At Hayley Dexis we’ve built-up our reputation over the course of the last five decades with stock, service and people at the core of everything we do.

We are entering an exciting period of growth and our 1300 people, doing things the “Hayley Way” along with industry leading customer service are central to our success.

We're excited to offer a fantastic opportunity for a Business Administration Apprentice to join our International Logistics team within a busy and supportive environment.

About the Role

As a Business Administration Apprentice, you'll gain valuable hands-on experience supporting the transportation of international shipments and ensuring goods move efficiently through the import and export process.

Working alongside experienced colleagues, you'll develop a strong understanding of logistics, customs compliance, administration, and customer service while building skills that will support a long-term career within the business.

You will learn how to:

Support international shipments, bookings and customs processes

Communicate with customers, suppliers and colleagues by phone and email

Prepare shipping documentation and maintain accurate records

Track deliveries and provide shipment updates

Use company systems to process orders and create shipping documents

Work with warehouse, logistics and sales teams to deliver excellent customer service and resolve issues efficiently

Following successful completion of the apprenticeship, there may be opportunities to progress into roles within Logistics, Customs Compliance, Supply Chain, or Business Administration.

About the Apprenticeship

Apprenticeship in Business Administration level 3

Duration: typically 18 months

Study and coursework completed during working hours

Ongoing support from a training provider and your manager

Opportunity to gain practical experience within an international business environment

What We're Looking For

A genuine interest in business administration, logistics, or supply chain operations

Good knowledge of Microsoft Office, particularly Excel and Word

Excellent attention to detail and accuracy

Strong organisation skills

Good written and verbal communication skills

Ability to interpret and understand written information and procedures

5 GCSEs (or equivalent) including English and Maths

No prior experience is required, just a positive attitude, willingness to learn and a commitment to developing new skills.

What You'll Get in Return

Apprenticeship salary of £16,640

From 23 days annual leave (plus public/bank holidays)

Training and development through our own Hayley Academy

Hands-on experience in international logistics and business operations

Career development opportunities across the Hayley Group

What to Expect from Our Recruitment Process

Initial screening

Online assessment

Microsoft Teams interview with our Early Careers team

Face-to-face interview

Decision outcome

A Final Note...

Not sure you tick every box? Please don't let that stop you from applying.

Need any reasonable adjustments? Just give our Talent Acquisition team a shout.

Any questions on your mind? Please reach out to us at (url removed)