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Akkodis
United Kingdom
Application Support Engineer Akkodis are currently working with a market leading software and solutions provider to recruit an experienced Application Support Engineer to join a growing support team which provides essential software support to high profile clients. The Role Our client is looking for an experienced Application Support Engineer with
Job Source: AkkodisVantage Recruitment
Derby
Application Support Analyst / IT Support Analyst Based in Castle Donington, £51k per annum plus £5,000 shift allowance 42 hours a week (0600-1800-0600) (24x7 operation) Where IT meets Warehouse distribution and automation . This is a vital role where you will be ensuring the smooth running of the automated distribution centre for a very larg
Job Source: Vantage RecruitmentAdvanced Diagnostics Ltd
Nuneaton, England, United Kingdom
Advanced Diagnostics Ldt manufactures high-quality car key programming & diagnostic equipment specifically developed for locksmiths, and auto technicians worldwide. AD develops all key programming software in-house. Since 2014, Advanced Diagnostics is part of a 3B CHF worldwide top player in access solutions, the Swiss company dormakaba, listed o
Job Source: Advanced Diagnostics LtdJonathan Lee Recruitment
Coventry
Do you have Field Service Engineer experience as a Mechanical Engineer, and are you seeking a new job based near Coventry covering the Midlands? Jonathan Lee Recruitment is helping a collaborative company recruit a Field Service Engineer for the Midlands, and the role comes with an attractive salary, company car and benefits package. The Field Se
Job Source: Jonathan Lee RecruitmentSecurity Cleared Jobs
Rugby, Warwickshire, United Kingdom
Job Description Summary GE Power Conversion, part of GE Vernova At GE Power Conversion we provide electrification solutions, enabling customers to power their energy-intensive operations, and to improve energy efficiency. We are recognised for high-performance ship electric power and electric propulsion systems, energy management and automation an
Job Source: Security Cleared JobsKapsch TrafficCom AG
coventry, england, United Kingdom
We are looking for a L2 Senior Application Engineer to join our team! Your Responsibilities: Provides end-to-end Application/System support experience for the customer for proprietary applications, as well as COTS components. As subject matter expert, performs in-depth troubleshooting and identifies resolution for complex issues within defined
Job Source: Kapsch TrafficCom AGDeerfoot IT Resources Ltd
Loughborough
Do you have IT support experience, and are you seeking a new job in Loughborough? Deerfoot IT Recruitment is looking for a full-time IT Support Engineer, and the role comes with a salary of £27,500 and excellent benefits. The role of IT Support Engineer is essential in ensuring a professional reputation is upheld within the IT department, through e
Job Source: Deerfoot IT Resources LtdSecurity Cleared Jobs
Rugby, Warwickshire, United Kingdom
Job Description Summary GE's Power Conversion business, part of GE Vernova, provides electrification systems that are critical to customers' power and energy needs for their high-performance applications. We work with some of the world's major energy, maritime and industrial organizations, helping to enable a transition to energy efficiency and dec
Job Source: Security Cleared JobsDesford
£ 25000 - 32000/annum
Application Support Engineer
Akkodis are currently working with a market leading software and solutions provider to recruit an experienced Application Support Engineer to join a growing support team which provides essential software support to high profile clients.
The Role
Our client is looking for an experienced Application Support Engineer with proven experience working in a fast paced environment providing application support for multiple products.
The Responsibilities
Support software applications/systems via e-mail and telephone.
Maintain excellent levels of customer satisfaction by providing excellent support in line with SLAs.
Ensure that all issues are investigated, logged, and dealt with and that adequate information is captured and recorded as it happens.
Investigation and resolution of in-life issues related to software products and managed service solutions, both directly with customers and through service management partners.
Effectively manage incidents, problems and known issue tickets alongside each other, whilst maintaining SLA adherence.
Communicate effectively with customers, IT representatives, and partner support teams.
Update and maintain internal support reference systems software and solutions, as well as carrying out updates on managed service customer sites.
Handling UAT tickets from software releases and working with our development teams to find adequate solutions to UAT failures.
The Requirements
Experience working w...
Application Support Engineer jobs in Desford
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