Data Import Administrator
Liverpool
At Adaptable Recruitment we have a fantastic opportunity for a Data Import Administrator to join a fast growing company in the Liverpool area Salary: £23,788- to increase after 12 months to 24,712 6 months FTC - with potential to go permanent Fully office based: discussion over hybrid working after training Working hours: 35 hours Reporting into: Team Leader Main responsibilities to include:
To import corporate policy amendments onto database, handle queries and utilise the Medicash
Make changes to existing accounts, import new policies, leavers, and amendments electronically and via Medicash API and Portal
Liaise with company contacts/brokers to resolve queries
Maintain the quality of the main database and ensure it is kept up to date
Handle inbound emails/calls regarding membership data and process any changes in a timely manner
Complete bulk terminations and bulk uploads for expansion
Organise distributions of policy schedules
Provide reports and spreadsheets as required
Communicate effectively with customers via telephone, email
Assist with Policy Admin to ensure Service Levels are met
Fulfil additional tasks, assigned by your Senior Team Leader, to meet the needs of the needs of the business
The Ideal Candidate:
Accuracy of information imported into database
Understanding of excel spreadsheets
Timeliness of work completed
Effectiveness of communication - written and verbal
Use of customer portal
Ability to resolve queries
Telephone manner