Claims Specialist - Insurance
Central Bristol | Hybrid Working (3 days office, 2 days home)
£26,000 + Bonus up to 20% + Excellent Benefits
Full Time | 35 Hours per Week | Monday to Friday
Join a Leading Insurance Team Are you an experienced Claims Handler, Claims Assessor, or Insurance Professional looking for your next challenge?
We're recruiting for a Claims Specialist to join a successful and well-established insurance business in Bristol. Working within a supportive team environment, you'll manage claims from start to finish, ensuring customers receive a fair, efficient, and professional service throughout their journey.
This is an excellent opportunity for someone with insurance claims experience who enjoys problem-solving, decision-making, and delivering outstanding customer outcomes.
The Role As a Claims Specialist, you'll be responsible for managing a varied caseload of insurance claims from initial notification through to final settlement.
Key responsibilities include:
- Managing claims throughout the full lifecycle
- Reviewing information and assessing claims against policy terms and guidelines
- Making fair and accurate decisions while maintaining regulatory compliance
- Keeping customers informed throughout the claims process
- Liaising with third parties and relevant professionals when required
- Investigating and resolving customer queries and complaints
- Maintaining accurate case records and documentation
- Ensuring compliance with FCA regulations and data protection requirements
About You We're interested in hearing from candidates with:
- Previous experience in a Claims Handler, Claims Assessor, Claims Specialist or similar insurance claims role
- A strong understanding of insurance claims processes and procedures
- Excellent attention to detail and analytical skills
- Strong written and verbal communication skills
- The ability to manage competing priorities effectively
- A positive, customer-focused approach
- Confidence making decisions and working independently
What's in It for You? - Hybrid working (3 days office / 2 days home)
- Up to 20% discretionary bonus
- 25 days holiday plus Bank Holidays
- Additional birthday leave
- Contributory pension scheme (up to 12%)
- Private medical insurance after probation
- Retail, fitness and lifestyle discounts
- Regular social events and team activities
- Modern Bristol office with excellent transport links
Please click on apply or call Lucy at the Pertemps Bristol branch.
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