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Global Technology Solutions Ltd
Peterborough
Location - Hampton, Peterborough Pay - £14.16 per hour, after 3 months goes up to £15.44 Contract - 3 months Hours - 7.5 hours a day, between 07:00 and 20:30 - 2 weekends a month, get the days back in the week. Required skills: - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsof
Job Source: Global Technology Solutions LtdRecruit Mint
Huntingdon
Customer Account Manager Our client based in Huntingdon who are a leading supplier of printed and customised products to the education sector is currently looking for Bilingual German/English speaking Customer Service administrators. Successful applicants will be working to ensure that schools receive a premium service whereby all orders placed ar
Job Source: Recruit MintCity Group Recruitment Limited
Huntingdon
Customer Service - Sawtry £27,000 Processing Customer Orders Handling customer queries & complaints Calling customers to discuss requirements and needs. Dealing with logistics companies for deliveries/collections, competitive transport rates, and paperwork, Fuel surcharge rates. Maintain customer relationships and identify opportunities Detailed re
Job Source: City Group Recruitment LimitedRecruit Mint Ltd
Huntingdon
Customer Account Manager Our client based in Huntingdon who are a leading supplier of printed and customised products to the education sector is currently looking for Bilingual German/English speaking Customer Service administrators. Successful applicants will be working to ensure that schools receive a premium service whereby all orders placed ar
Job Source: Recruit Mint LtdGet Staffed
Corby
Customer Services Coordinator Corby, Northamptonshire Full Time / 16-Month Maternity Cover Do you want to work for a company who... cares for its employees & customers in equal measure? is serious about sustainability & the environmental impact of its products & processes? can provide a long-term future & personal development for those who a
Job Source: Get StaffedRandstad Delivery (GBS)
Corby
Are you an organised individual with a good eye for detail? Do you consider yourself to be a strong communicator and an asset to a busy team? Are you based in or around Corby? We have a temporary Customer Service Support role available within TATA Steel's Corby site. This role is ideal for someone with good IT skills and is proactive, approachable
Job Source: Randstad Delivery (GBS)Pertemps Kettering
Weldon
Pertemps are working with our Corby based client who are seeking an Aftercare Customer Service Administrator. You will have a professional attitude towards customers and stakeholders and contribute ideas towards the team. General responsibilities include: Being a self-motivated administrator working within our aftercare team. Deliver the highest
Job Source: Pertemps Kettering1st Choice Rec
Huntingdon
Do you enjoy customer service delivery? Do you have IT skills? Customer Service Advisor Huntingdon Full Time, Permanent Monday – Friday – 37.5 hours per week shift - Between 8am & 6pm Our client is seeking to add to their Customer Service team a further Advisor delivering first class customer service to customers either by telephone or e-mail.
Job Source: 1st Choice RecPeterborough
Location - Hampton, PeterboroughPay - £14.16 per hour, after 3 months goes up to £15.44Contract - 3 months Hours - 7.5 hours a day, between 07:00 and 20:30 - 2 weekends a month, get the days back in the week.Required skills:- Plenty of Customer service experience - Previously required to complete calls/make bookings.- Experience with Microsoft Word/Excel/PowerPoint/Outlook- Speaking/typing in English to a professional level.- Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible.- Educated to GCSE Level or equivalent in Maths and English- IT certificated desirable but not essential.Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements.- Proactively keeping Customers informed on incident or request status and progress.- Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group.- Adhering to Incident management procedures.- Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary.- Keeping up to date with the current standard procedures.- Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan.- Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager /Service Delivery Manager- Escalate potential problem issues with Problem and Incident Management.- Contributing to team meetings.If you think you're suitable for the role, apply now! "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Business in relation to this vacancy..
Customer Service Analyst jobs in Peterborough
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