Trainee Field Service Engineer

Start Your Career as a Trainee Field Service Engineer with Hotpoint

Are you ready to launch a hands-on career with one of the UK's most trusted appliance brands? Hotpoint is offering an exciting opportunity to train and qualify as a Trainee Field Service Engineer. No experience? No problem - we'll give you all the training you need to succeed!

If you enjoy fixing things, love working with your hands, and want a job where every day is different, this could be the perfect fit for you.

About the Role

As a Trainee Field Service Engineer, you'll be out on the road, visiting customers' homes to diagnose and repair household appliances. You'll be the friendly face of Hotpoint, helping people get their appliances back up and running.

What you'll be doing:

Driving your own Hotpoint van to customer appointments

Diagnosing and repairing appliances like tumble dryers, electrical cookers, washing machines

Providing top-notch customer service

Managing your tools and spare parts stock

Promoting our trusted Hotpoint products

Your Training Journey

We'll fully support you from day one with a blend of classroom learning, hands-on experience, and on-the-job training:

Welcome Induction (2 days) - Meet your team, collect your equipment, and learn key safety info

Shadowing - Join an experienced engineer on the road to see the job in action

Phase 1 Training (2 weeks) - Technical training at our specialist centre in Peterborough

On-the-Job Learning (6 - 9 months) - Build your skills with real customers

Phase 2 Training (1 week) - Level up your knowledge learning another appliance

What You'll Need

We're looking for people who are:

Passionate about customer service

Interested in electrics, mechanics, or hands-on problem-solving

Hold a full UK manual driving licence

Physically fit - able to move and lift appliances

Eligible to work in the UK

No previous field engineering experience is required - just a great attitude and a willingness to learn!

What's In It for You?

Pay: £27,377 - £28,352 per year (daily rate equivalent via umbrella company)

Bonuses: Commission + ...