General Manager

General Manager - Restaurant & Pantry Operation

We're looking for an experienced, hands-on General Manager to lead a team of circa 8 within a high-end corporate hospitality environment.

Leading from the front, you'll take full responsibility for the day-to-day management of the restaurant and pantry operation. You'll be a visible presence across the site, supporting the team during service and ensuring that every guest receives a consistently positive and professional experience.

This is a varied role combining people leadership, operational management, commercial responsibility and client engagement. You'll create a positive team culture, maintain excellent standards and ensure the operation runs smoothly, efficiently and safely.

Key responsibilities

Lead, motivate and develop your team

Oversee the daily restaurant, pantry and hospitality operations

Work alongside the team during service, setting the standard through a hands-on approach

Deliver consistently high standards of food, service, cleanliness and presentation

Manage rotas, staffing levels, labour costs and operational budgets

Monitor stock, ordering, deliveries, waste and supplier performance

Build strong relationships with clients, customers and key stakeholders

Handle feedback and resolve operational issues quickly and professionally

Ensure full compliance with food safety, health and safety, allergen and company procedures

Support training, performance management and ongoing team development

Identify opportunities to improve service, efficiency and the overall customer experience

About you

Established hospitality, restaurant, or contract-catering manager.

Commercially aware with a strong understanding of business operations.

Highly organised and confident taking ownership of a busy operation.

Confident communicator who can build trusted relationships with clients and colleagues.

Hands-on and visible within the operation, leading by example.

Supportive team leader who helps colleagues perform at their best.

Proactive, passionate, and committed to delivering exceptional hospitality experiences.

Takes pride in maintaining high standards and creating a positive customer experience.

About Us

Restaurant Associates p...