Wellbeing Advisor

Wellbeing Advisor – Part-time (24 hours weekly, day shift)

Our Retirement Village in Berkhamsted welcomes applications for a Wellbeing Advisor who will work 24 hours per week on a day shift – 4 over 7. Candidates must be flexible and available on weekdays and weekends.

Ideally, applicants will hold a full first aid training certificate and an up‑to‑date DBS. Training and DBS can be provided for the right candidate.

Key responsibilities

• Respond promptly to emergency calls within the retirement village.
• Assess emergencies and provide appropriate assistance.
• Administer first aid and basic medical care when necessary.
• Ensure residents and staff know how to use the emergency call system.
• Carry out wellbeing baseline assessments for new residents before they move in.
• Improve overall wellbeing by providing information and awareness sessions on key health issues for over 55s and promoting self‑help groups.
• Coordinate with emergency services (police, fire, ambulance) as required.
• Communicate effectively with residents, families, and staff during emergencies.
• Support village team members with specialist wellbeing knowledge to promote healthy menus and general healthy eating programmes.
• Maintain accurate records of incidents and actions taken.
• Provide moral and emotional support to residents.

Requirements

• Must have satisfactory DBS disclosure and references; medical clearance and right to work in the UK.
• Proven experience as an emergency responder, EMT, or similar role preferred.
• Experience or knowledge of primary care and referral to primary care.
• Certification in CPR/First Aid required.
• Holder of emergency first aid at work qualification and able to carry and deploy equipment in any part of the village.
• Experience using specialist equipment including defibrillator, evacuation or lifting chair.
• Strong interpersonal and communication skills.
• Ability to remain calm and composed during stressful situations.
• Empathy and understanding of the needs of elderly residents.
• Physical ability to respond quickly to emergencies and assist residents as needed.

Benefits

• Medicash, free eye test, life assurance, 25 days holiday, birthday off, extra pay for bank holiday, volunteering days up to 3 per year, enhanced sick pay (after 6 months of service), enhanced maternity, enhanced paternity, cycle to work scheme, and more.

Seniority level

Entry level

Employment type

Part-time

Job function

Other