Administrator

Admin Assistant

Location: Dundee, DD2

Pay Rate: £14.00 per hour

Hours: 35 hours per week, Monday to Friday, 9:00am to 5:00pm (1-hour unpaid lunch)

Contract: Temporary for 6 months, with the opportunity to become permanent

Admin Assistant - Dundee

Our client is a busy, well-established automotive business with a strong reputation for delivering excellent service to customers. They are currently seeking an organised and customer-focused Admin Assistant to join their team on an initial 6-month temporary contract, with the potential for a permanent position.

This is an excellent opportunity for an experienced administrator who enjoys a varied role, has strong communication skills and can confidently manage multiple tasks within a busy office environment.

The Role

As Admin Assistant, you will play a key role in supporting the day-to-day operations of the business, ensuring customers receive a professional service while maintaining accurate administrative records.

Key Responsibilities

• Answer incoming telephone calls and respond to customer enquiries in a professional manner.
• Welcome customers and provide excellent front-of-house service.
• Schedule appointments and manage daily diaries.
• Provide customers with updates regarding bookings, quotations and completion times.
• Maintain accurate customer records, job sheets and invoices.
• Process payments and assist with basic cash handling duties.
• Support the ordering of parts and monitor delivery schedules.
• Maintain organised filing and administrative systems.
• Liaise with suppliers, insurers and external partners.
• Support management with general administrative and office duties.
• Ensure reception and office areas remain organised and professional.
• Carry out any additional duties required to support the smooth running of the business.

Candidate Requirements

• Previous experience in an administrative role.
• Excellent telephone manner and customer service skills.
• Strong attention to detail and accuracy.
• Ability to prioritise workload effectively in a fast-paced environment.
• Proactive approach with the ability to use initiative.
• Good organisational and time management skills.
• Strong IT skills, including Microsoft Office applications.
• Good verbal and written communication skills.
• Reliable and professional approach to work.

Desirable Experience

• Previous garage, workshop or automotive administration experience.
• Reception or front-of-house experience.
• Experience managing bookings and appointments.
• Experience maintaining customer records and processing invoices.

What's on Offer?

• £14.00 per hour.
• Monday to Friday working pattern.
• No weekend work.
• 35-hour working week.
• Supportive and friendly working environment.
• Opportunity to secure a permanent position following the initial temporary contract.

The Adecco Group UK & Ireland is an Equal Opportunities Employer.