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Red Sector Recruitment Limited

Lancashire / Global

Administrator

Job Summary

Job Type:
Contract
Job Level:
Immediate Start
Apply Now

Job Description

We are currently seeking an Administrator for a Substance Misuse Service located in Blackpool.

This will be a 3 month contract for an immediate start. The position will be 5 Days a Week from 09:00-17:00

Duties

  • As first point of contact, greet and welcome clients and visitors in a professional and courteous manner.
  • Register clients and schedule appointments using the designated system.
  • Ensure administration, record-keeping, and communication within the project are maintained.
  • Manage incoming calls and direct them to the appropriate staff or department promptly.
  • Maintain and update client records and databases accurately and confidentially.
  • Participate actively in staff meetings, training sessions, and other team activities as required.
  • Assist clients with inquiries, appointment bookings, and any immediate needs they may have.
  • Ensure the reception area is tidy, organised, and presents a welcoming atmosphere.
  • Contribute to the improvement and upkeep of client areas, maintaining the client information displayed in the reception / waiting area is tidy, current and relevant.
  • Adhere strictly to organisational policies, procedures, and confidentiality agreements.
  • Take accurate meeting minutes during staff meetings and other relevant sessions.
  • Encourage service user feedback.
  • Provide basic advice and information on what the service offers.

A Basic DBS will be required

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