Administrator

This role is a maternity cover for an initial period of 12 months with an ideal start date of October 2026 and is an incredible opportunity for an organised and efficient administrator to join our exceptional organisation. We believe in being the best and that is why we strive to create a supportive and engaging working environment for all our staff where we will help you to be the best you can be and thrive in the workplace. Our amazing team will welcome you with open arms, supporting you to get up to speed and help you find your feet.

Role

As an Administrator you will act as a first point of contact for service users and professionals working with Futures Together in Essex. Core work hours are Monday to Friday from 9am - 5pm. There is potential for flexibility around the location of your base of work. We have offices in Chelmsford, Colchester, Harlow and Basildon. You will undertake a range of administrative duties including maintaining office systems, data inputting and analysis and ensuring information is communicated with relevant parties in a timely manner.

To be considered as an Administrator, you will need:

• Previous experience of office administration
• Ideally some experience of being able to analyse data for monitoring and evaluation purposes.
• Experience of working as part of a team and supporting your colleagues
• Proficient in the use of Microsoft Outlook, Microsoft Word and Excel and familiar with relevant database management systems
• It is desirable (but not essential) to have experience of working with people experiencing mental health concerns and/or substance use or another comparable field

Futures Together is a service commissioned by Essex County Council to work with adults within the criminal justice system who are experiencing multiple disadvantages. This may include criminality, substance or alcohol use, mental health concerns and various other needs. The service signposts, advocates and refers people into appropriate services to help them address their needs and will support them to engage with these services.

About Phoenix Futures

About Phoenix Futures Phoenix Futures Group is a charity with over 50 years' experience and a leading provider of drug and alcohol treatment. Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future. We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing. We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families and communities to recover from drug and alcohol dependency. We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.

Other organisations may call this role Team Administrator, Data Administrator, Business Administrator, Administrations Assistant, Administration Support Assistant, Administration Officer, or Administration Support Officer.

Your Rewards

• A salary of £26,298 per annum
• 25 days' annual leave plus Bank Holidays (increasing each year to a maximum of 30 days)
• Benefits including season ticket loan, pension scheme and life assurance
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
• Continuous training and career development via PXL our dedicated learning management system
• Access to a 24/7 Employee Assistance programme including telephone and online access
• A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
• We'll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.