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OCS

Glasgow / Global

Helpdesk Apprentice: Admin Support & Growth

Job Description

OCS UK & Ireland is seeking a Helpdesk Administrator to support the Helpdesk Team in Glasgow. The role involves raising and closing jobs for reactive and system work orders, scheduling reactive and PPM tasks, and coordinating with the HD Team to ensure smooth contract delivery.

Strong customer service and administration experience are required, with CAFM familiarity (Concept) and solid MS Office skills. Excellent telephone manners and the ability to work both in a team and independently are

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