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Investigo
Northampton
We're looking for an experienced Employee Relations Advisor to join our client on a permanent basis. This is a hybrid role, working from home 3 days per week and 2 days in the Northampton office. The role reports to the ER Manager in a team of 4 ER Advisors. Excellent benefits on offer working in a collaborative HR Function with opportunity to earn
Job Source: InvestigoInvestigo
Northampton
We're looking for an experienced Employee Relations Advisor to join our client on a permanent basis. This is a hybrid role, working from home 3 days per week and 2 days in the Northampton office. The role reports to the ER Manager in a team of 4 ER Advisors. Excellent benefits on offer working in a collaborative HR Function with opportunity to earn
Job Source: InvestigoOffice Angels
Northampton
Customer Service Advisor - Part time Monday to Friday 18 hours per week £11.60p/h Temp position - Immediate start Northampton I am currently recruiting for a Customer Service Advisor, this position is to start immediately. Duties to include; Answers incoming customer calls regarding billing issues, product problems, service questions and general
Job Source: Office AngelsBush and Company Rehabilitation
Daventry
Customer Relations Coordinator Location : Daventry Contract Type : Permanent/ Full-time Salary : 22,000 Hours : 35 hours per week Benefits : Competitive WHAT YOULL BE DOING AS CUSTOMER RELATIONS COORDINATOR The primary purpose of the Customer Relations Coordinator support the Bush & Co enquiries team in maintaining and enhancing our relationship
Job Source: Bush and Company RehabilitationIMSERV EUROPE LIMITED
Milton Keynes
PURPOSE OF THE JOB: Serve as a trusted advisor to senior leadership on Employee Relations cases Develop and implement effective employee relations culture that align with the companys values. Act as a champion for HR best practices, promoting a culture of continuous improvement and innovation within the HR function. Manage all highly complex and hi
Job Source: IMSERV EUROPE LIMITEDRobertson Bell
Northampton
Client Relations Consultant If you thrive in a fast-paced environment, excel at building relationships, and think you could have a talent for sales, we want to hear from you! The time to join Robertson Bell couldn’t be better as we continue our growth journey. More specifically, we are expanding our Client Relations team.We are looking for people t
Job Source: Robertson BellMixxos Group
Milton Keynes
An exciting role to join our client, who are leading within their industry. The primary responsibility of this role would be to support with a high volume of ER cases on a 6 month FTC. Key responsibilities * Mediate employee disputes, ensuring policy consistency. * Guide on workplace behaviour, performance, and discipline. * Investigate complai
Job Source: Mixxos GroupMixxos Group
Milton Keynes
An exciting role to join our client, who are leading within their industry. The primary responsibility of this role would be to support with a high volume of ER cases on a 6 month FTC. Key responsibilities Mediate employee disputes, ensuring policy consistency. Guide on workplace behaviour, performance, and discipline. Investigate complaints impart
Job Source: Mixxos GroupNorthampton
We're looking for an experienced Employee Relations Advisor to join our client on a permanent basis.
This is a hybrid role, working from home 3 days per week and 2 days in the Northampton office.
The role reports to the ER Manager in a team of 4 ER Advisors.
Excellent benefits on offer working in a collaborative HR Function with opportunity to earn annual bonus.
Role purpose
To coach, guide and provide employee relations advice to Line Managers through effective case management of people related issues such as: disciplinaries, performance management, employment tribunals, grievance and absence management. This role is focused on coaching to increase the Line Manager's capability and using business policies, processes and advice in strengthening the work culture whilst effectively and fairly managing difficult situations. Advice will be either telephone based or face to face coaching with Senior Manager's for complex/high risk/sensitive cases.
Main Accountabilities
Coach, guide and provide employee relations advice to Line Managers either on the phone or face to face with Senior Managers in high risk/sensitive or complex cases
Effective proactive case management of people related issues to conclusion, such as: disciplinaries, performance management, employment tribunals, grievance and absence management (including OH referrals)
Act as SME to HRBP in any organisational change e.g. structure changes, TUPE, relocation
Provide HR BP insight for case management trends, identifying skills/knowledge gaps, ER Metrics
Provide feedback and insight to ER Manager from findings when providing advice, to ensure our policies help our colleagues and Managers in mental, health and financial wellbeing.
Support ER manager to update Employee Policies, handbooks, Line Manager Guides and templates following legislative updates, amended ways of working or best practice process changes (internal and external driven)
Extract and create MI to share with functions across the business & be confident to present the detail
Run workshops to upskill managers on ER topics using the content and framework provided by Vista to ensure consistency in our approach
The ideal candidate will possess a CIPD Level 5, and have previous experience of dealing with high level ER Case management. You will have a proven ability in building trusting relationships with stakeholders and managers alike always striving for continuous improvement.
Due to the retail nature of our client the working schedule will look like:
39 hours over 5 days Mon-Fri 8am-5 x 4 days and 9am-5 x 1 day
Weekend emergency cover 1 in 4 (£50 for whole weekend) £50 per day (bank holiday)
Emloyee Relations Advisor jobs in Northampton
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