Operations Manager

Operations Manager - Refurbishment & Planned Maintenance

Location: Warrington / Hybrid - travel to projects as required

Hours: 40 hours per week

Salary: Competitive + Package

Employment Type: Permanent

The Opportunity

We are working with a well-established and growing specialist contractor to recruit an experienced Operations Manager to take operational and commercial responsibility for a portfolio of refurbishment, planned maintenance and building remediation contracts.

Our client delivers complex programmes across the public and private sectors, covering refurbishment, planned maintenance, external wall remediation and energy-efficiency improvements.

With continued growth and a strong pipeline of work, they are looking for an experienced operational leader who can take ownership of contract performance while developing strong relationships with clients, delivery teams and the supply chain.

This is a senior position offering genuine autonomy, P&L responsibility and the opportunity to play an important role in the continued growth of the business.

The Role

As Operations Manager, you will take full operational and commercial ownership of a defined portfolio, ensuring projects are delivered safely, on programme, within budget and to the required quality standards.

The position carries P&L accountability, and you will act as a key operational point of contact for clients while leading and developing high-performing delivery teams.

Working closely with Commercial, Health & Safety, Resident Liaison and senior leadership teams, you will ensure contracts perform against agreed KPIs, SLAs, financial targets and customer expectations.

Key Responsibilities

Lead the delivery of refurbishment, planned maintenance and building remediation programmes.

Ensure contractual KPIs and SLAs are consistently achieved.

Manage operational programmes including resources, scheduling, productivity and completion rates.

Manage delivery across direct labour and subcontracted supply chains.

Drive programme milestones, defect turnaround and handover performance.

Oversee mobilisation of new contracts and changes in project scope.

Hold P&L accountability, delivering against agreed turnover and marg...