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Social Care and Education

Hinckley / Global

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Job Description

We are seeking a dedicated and experienced Team Leader on a temporary contract (up to 12 months) to join our care services in Hinckley. You will lead a team of care staff, ensuring the consistent delivery of high-quality care in line with regulatory standards, including the Care Quality Commission (CQC). This role is hands-on and involves supporting both your team and service users directly, while overseeing day-to-day operations, staff development, and compliance with policies and procedures.

Key Responsibilities:

  • Lead, motivate, and manage a team of care staff, including recruitment, supervision, training, and performance management.
  • Ensure services deliver person-centred care that maximises independence, choice, and control.
  • Maintain compliance with all relevant legislation, policies, and regulatory requirements
  • Plan and organise staff rotas to meet service requirements, including flexible working patterns.
  • Develop strong relationships with service users, families, advocates, and external partners.
  • Oversee the safe management of service resources, facilities, and medication administration.
  • Maintain accurate records, prepare reports, and respond to enquiries or complaints professionally.
  • Promote inclusion, respect for diversity, and adherence to safeguarding procedures.
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