Fire & Security Technician

COMPANY OVERVIEW A leading UK-wide facilities management provider is continuing to strengthen its Fire & Security division across the South region. The organisation delivers specialist technical services to major retail and commercial clients, supporting large-scale estates with planned and reactive maintenance solutions.

With a strong national presence and a reputation for operational excellence, the business provides fully integrated maintenance services across fire safety, security systems, electrical, and building compliance disciplines. The company is recognised for its structured processes, technical expertise, and long-standing client partnerships.

An opportunity has arisen for a Fire & Security Technician to join the Middlesbrough region, delivering maintenance and compliance services across designated retail stores.

COMPANY USP National Coverage with Dedicated Regional Support

Operating across multiple UK regions while maintaining strong local engineering teams.

Specialist Technical Expertise

Delivering compliance-led fire and security solutions in line with current British Standards and industry regulations.

Structured Service Delivery Model

Clear KPIs, response times, and performance metrics supported by digital reporting systems.

Long-Term Client Partnerships

Supporting large, multi-site commercial portfolios with consistent, high-quality service.

JOB PURPOSE To act as the technical specialist for designated stores, delivering first-call response and maintenance across Fire Alarms, CCTV, EAS, Access Control, PA systems, and Automatic Pedestrian Gates, ensuring full compliance and minimal disruption to store operations.

JOB DUTIES Carry out planned preventative maintenance (PPM) and reactive repairs within agreed KPIs including response, first fix, and closure targets.

Conduct Fire Alarm PPM visits in accordance with BS5839 standards.

Ensure all Fire Alarm systems remain compliant with BS 5839 and report defects where necessary.

Respond promptly to service calls from the Helpdesk during working hours and whilst on call.

Identify non-repairable faults and recommend appropriate corrective actions.

Order replacement parts in line with company procedures and ensure timely installation upon delivery.

Complete all documentation and digital report...