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Probe UK
Derby
This business has a long and proven history, going back over 100 years. They have progressed to become a market leader in high precision engineering, working with some of the world's leading companies. They are part of a group of companies with a core interest in the manufacture of components for a variety of industries. Their advanced technology a
Job Source: Probe UKInplace Personnel Services Ltd
Nottingham
My clients are currently seeking an Engineering Process Operative to join their highly skilled Engineering Team with immediate effect. As world leaders within Aviation & Aerospace Manufacturing, our preferred candidate should have the following skills & attributes: Previous experience within the Engineering Sector Be a semi skilled Engineering Oper
Job Source: Inplace Personnel Services LtdAmazon
Coalville
Senior Process Expert, Surface Transportation, EU ATS ACES Are you interested in shaping the future of Amazon Transportation Services (ATS) for our Surface Transportation operations? Do you want to work in a large scale organization, but with a start-up feeling? Do you want to create processes, operating models, and drive Amazon network improvement
Job Source: AmazonExpress Recruitment
nottingham, england, United Kingdom
Express Recruitment are continuing to work in partnership with one of Nottingham’s most exciting, prestigious manufacturers, who continue to lead the global market in their niche field. Due to continued growth, our client is seeking a Process Engineer to join their manufacturing department to identify and make necessary improvements to their manufa
Job Source: Express RecruitmentExpress Recruitment
Ripley, England, United Kingdom
Express Recruitment is delighted to be working alongside a leader food supplier who due to continued growth, is looking to recruit an FMCG Technical Process Lead to manage their Process Technology and NPD department. The working hours are Monday to Friday, 8am-5pm. Overtime is required on occasions during peak periods, which can be used as time in
Job Source: Express RecruitmentMase Consulting
Nottingham
Are you a Technical Sales Engineer / Account Manager with proven experience operating in heavy / process industries? Join an international leader in process equipment with an unparalleled commitment to quality and innovation. This is your chance to work with a company celebrated for its dedication to staff well-being and positive work-life balance.
Job Source: Mase ConsultingAldi
Nottingham
At Aldi, you'll never find yourself bored and twiddling your thumbs on the till as a Store Assistant. In fact, time will fly by. You'll do everything from checking off deliveries to dealing with enquiries or ensuring that the shelves are fully stocked with well-presented products. And, of course, you'll provide excellent customer service at all tim
Job Source: AldiAldi
Sutton-in-Ashfield
At Aldi, you'll never find yourself bored and twiddling your thumbs on the till as a Store Assistant. In fact, time will fly by. You'll do everything from checking off deliveries to dealing with enquiries or ensuring that the shelves are fully stocked with well-presented products. And, of course, you'll provide excellent customer service at all tim
Job Source: AldiNottingham
We are currently recruiting a process assistant for our client based in Nottingham
Full time Monday to Friday
Hours 9am to 5.30pm
Pay rate 12.00 per hour
Job Description
Berry recruitment is looking for enthusiastic individuals with a 'can do' attitude on a Full time basis Monday - Friday 9am to 5.30pm customer focused roles for a Public Sector client based in Nottingham
Your role will involve answer incoming calls from customers who want book appointment and additional services with some outbound calling , respond to webchat queries , troubleshoot customer service problems, and provide general information supporting customers with their visa and citizenship applications.
As part of a team, you will enjoy helping people, ensuring each individual receives a professional, efficient and considerate customer experience.
Roles are initially for a six-months' period, with the option to move on to a fixed-term contract.
If you are a good communicator, with great interpersonal skills who excels at problem solving, this "Great Place to Work" organisation would love to hear from you!
Key Responsibilities
Answer incoming and making outbound calls
Answer webchat queries
Management and resolve customer queries
Booking appointments & additional services for customers
Document all call information according to standard operating procedures
Follow up customer calls where necessary
Other duties as assigned
To schedule and prioritise allocated work on a daily basis.
Distribute information and when required, work to the other team members or groups.
Maintain and update information held on a data base
Support line management on any additional admin when required.
Maintain records for audit purposes.
Ensure deadlines are met.
Essential Skills
Experience preferred with webchat application but not essential
Call centre experience preferred
Proficient in relevant computer applications
Knowledge of customer service practices and principles
Excellent data entry and typing skills
listening, verbal, and written communication skills
Ability to handle stressful situation appropriately
Attention to detail in record keeping
Delivers a high quality customer service in a professional manner, creating trust and confidence
Excellent communicator
Effective team player, who constantly displays commitment and flexibility;
Accurate and timely delivery of tasks
Excellent organisational skills
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Process assistant jobs in Nottingham
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