OSS Engineer

About The Role

Right across infrastructure, there's a requirement to not only maintain, but also renew and reimagine. Whatever stage you're at in your career; with us you'll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

Where will you be working?

At M Group Telecom, we're enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future.

We deliver full network cycle services for fixed, private and mobile operators.

Private networks- We find the best technology, manage assets and refresh systems. With 24/7 network operations, we keep things running smoothly, while operating comprehensive network repair and maintenance to keep everything in top shape.

Want to come and be a part of it?

Key Responsibilities/what they'll be doing? You'll have day to day management of the OSS suite of services and underlying infrastructure as part of a 2nd Line team supporting services that underpin Critical National Infrastructure

You'll be proactive and Reactive within Incident and Problem Management

You'll carry out Access Management & Vulnerability Management

System Governance to ensure the effective operation of the services

Providing Out of Hours Support via an On-Call Rota.

What they'll bring – Key skills, qualifications and experience You'll bring experience with supporting OSS systems and infrastructure from a 2nd and 3rd Line level

You'll have the experience of working with developers/vendors implementing fixes or improvements to systems

Experience of LINUX and Microsoft Operating Systems

You'll have the exposure to ITIL Methodologies

The ability to explain complex technical issues in a simple, customer centric language

You'll be able to attain NPV - SC level vetting

You can commit to On-call as part of the role, 1 in 7 rota.

What's in it for you?

We offer a range of benefits designed to support your life in and out of work, some of which include.

· Matched or contributory pension scheme

· Online GP service, 24 hours a day, 365 days a year

· Employee assistance prog...