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Client Support Executive

Wakefield

My client is a fast-growing Wealth Management / Financial Planning firm which provides professional, face to face financial advice to clients throughout the UK, founded by an experienced team with a passion for excellent client experience and effective service delivery.

We are looking to recruit a Client Support Executive. In this position you'll be responsible for the smooth and efficient delivery of the Adviser Support process and Client Services Charter. Providing a responsive administrative, organisational, and logistical service to multiple Financial Advisers.

Specific duties of the role include:

General office administrative duties

Opening new cases on CMS and iBusiness

Updating CMS and iBusiness with client details

Processing Letter of Authority’s with Providers

Submitting requests for information

Requesting Investment valuation updates

Adviser pipeline management

Client Service Charter administration

IAF & OAF queries

Provide regular updates to Financial Adviser about case progression

Adviser diary management

Booking Client Appointments

Build a lasting relationship with all Clients and Stakeholders

This role is of key importance to the business and the successful candidate will have a minimum of 1 years experience within secretarial and or administrative role/s within a fast-paced Client facing environment. You must have a great telephone manner, be well presented and have excellent organisational skills.

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Client Support Executive jobs in Wakefield

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