Technical Account Manager

About Your New Job

• As the Technical Account Manager, you will act as the central point of contact between the client and all service vendors, ensuring seamless management of all on-site operations.
• Oversee a dedicated team of 40 professionals, including FM team members, engineers, account coordinators, and gas specialists.
• Maintain critical environments (clean rooms, data centers, etc.), ensuring operational excellence of cooling systems, N+1 redundancy, processing chilled water, and robust filtration.
• Serve as the management integrator, balancing technical requirements with high-quality customer service to meet both client and regulatory expectations.
• Directly manage technical challenges, e.g., safe handling of toxic gases, ensuring compliance and efficiency across all facility systems.
• Full-time position: site-based, outskirts of Bristol, Monday to Friday.

What Skills You Need

• Proven experience overseeing critical environments such as clean rooms or data centers.
• In-depth knowledge of cooling systems, N+1 redundancy, and technical infrastructure common to semiconductor manufacturing.
• Previous experience as an Account Manager or Account Director in a technical setting, demonstrating strong client and vendor relationship skills.
• Hold full budgetary responsibility, overseeing financial planning, forecasting, expenditure and cost management to ensure delivery within agreed financial targets.
• Technical qualification preferred, engineering or facilities management background strongly desired.
• Strong leadership capability; able to manage and mentor a multi-disciplinary team on-site.
• Exceptional communication, problem-solving, and stakeholder management skills.

What's on Offer

• Salary: £85,000 per annum.
• Opportunity to work for a prestigious client within a highly specialist, innovative environment.
• Career development and exposure to advanced technologies in the semiconductor industry.
• Leading a high-performing team and acting as a key influencer in the delivery of critical facility solutions.