Credit Controller

A leading professional services organisation is looking for an experienced Credit Controller to join their Finance Operations team in Liverpool, This is a hands-on role where the successful candidate will take ownership of a substantial client portfolio, drive cash collection, and build strong relationships with clients and fee earners, all within a well-resourced and supportive finance function that genuinely values its people.

Offering a supportive culture, flexible working options, and genuine opportunities for progression, this role would suit someone who enjoys working with detail, building strong relationships, resolving queries, and thriving in a fast-paced environment.

Location: Liverpoo l – Stunning modern offices in the heart of the city centre, easily commutable from Widnes, Birkenhead, Wallasey, Prescot, Crosby, Warrington, St Helens, Ormskirk, Runcorn and surrounding areas.

Salary & Benefits : Competitive salary plus great benefits that include an annual bonus, hybrid working, enhanced holiday allowance, private healthcare options, flexible pension scheme, wellbeing support, training and development opportunities, volunteering days, and a range of additional lifestyle benefits.

Role Overview:

•Proactively manage a portfolio of client accounts, chasing overdue debts primarily by phone and resolving disputes promptly to reduce aged debt and hit cash collection targets.

•Build and maintain strong working relationships with clients, fee earners, and internal stakeholders.

•Keep accurate, up-to-date records of all account activity, support month-end and year-end processes, and carry out ad hoc debt recovery exercises as required.

•Handle bill...