Workshop Controller
Chichester
£ 36000 - 40000/annum bonuses + overtime
Job Title: Workshop Controller
Location: Chichester
Industry: Automotive Sector
Hours: 42.5 hours per week
Salary: £36,000 to £40,000 + Bonuses & Overtime
Responsibilities:
Supervision and Coordination: Oversee daily operations of the workshop, ensuring smooth workflow and timely completion of tasks.
Staff Management: Coordinate activities of workshop technicians, assigning tasks and providing guidance to maintain productivity and quality standards.
Customer Interaction: Serve as primary contact for customers, providing updates on vehicle repairs and addressing inquiries or concerns professionally.
Quality Assurance: Ensure all workshop work meets manufacturer standards and complies with regulations and health & safety guidelines.
Inventory Management: Monitor and manage inventory levels of parts and supplies, ensuring adequate stock to support workshop operations.
Performance Tracking: Track workshop performance metrics such as job completion times and customer satisfaction, implementing improvements as needed.
Training and Development: Identify training needs for workshop staff and coordinate training programs to enhance skills and knowledge.
Administrative Tasks: Handle administrative duties including scheduling appointments, preparing reports, and maintaining records related to workshop activities.
Budget Management: Assist in preparing and managing the workshop budget, monitoring expenses and identifying cost-saving o...