Bar & Lounge Manager
Manchester
We have a great opportunity for a Bar & Lounge Manager to join The Midland Lounge at The Midland Hotel, Manchester
Good food, great drinks, and even better company. Our guests enjoy everything from sharing platters to bar snacks at The Midland Lounge, where our bartenders will be happy to mix up a drinkor two.
First opened in 1903, The Midland Hotel has been delighting guests from the very beginning. Originally built to serve rail travellers from London, our stunning building and ballroom charmed visitors day in and day out, and while our appearance has changed over the years, our outstanding service remains the very same.
Today the Grade II listed, 4-star hotel is one of Manchester's most-loved icons. Over the years weve hosted everyone from rock stars and politicians to royalty, and our history has taught us one simple thing: every guest is unique, and so their stay must be too.
From our 312 sumptuous bedrooms to our award-winning food and drink, idyllic spa and impressive event spaces, every part of The Midland experience transcends the ordinary.
Key responsibilities of the Bar & Lounge Manager:
Ensures the smooth running of The Midland Lounge, where all aspects of the guest food & beverage service experience are delivered to the highest levels
Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries
Develops and implements plans where The Midland Lounge initiatives & hotel targets are achieved
Leads and manages The Midland Lounge team, fostering a culture of growth, development and performance within the department
Prepares and is responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
Builds and maintains effective working relationships with all key stakeholders
Establishes and delivers effective programmes that advance service standards, profitability and cost control
Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required
Requirements of the Bar & Lounge Manager:
Proven experience in food & beverage service with a strong knowledge and passion for cocktails
Excellent leadership skills with a hands-on approach and lead-by-example work style
Commitment to exceptional guest service with a passion for the hospitality industry
Ability to find creative solutions, offering advice and recommendations
Personal integrity, with the ability to work in an environment that demands excellence, time and energy
Experienced in using IT systems on various platforms
Strong communication skills
Why come join us?
We look after our colleagues just as well as we look after our guests. Once youre part of the team, youre part of the Leonardo community. We have support on tap, so expect top-notch L&D programmes, practical training and clear progression within our vibrant and dynamic team.
Our Story
Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We look after over 50 hotels across the UK & Ireland and have plans for major expansion over the next few years; theres never been a more exciting time to join us!
Some of the perks you could enjoy include:
Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break youve been dreaming of!
Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
Free hot meals whilst on duty
Talent referral scheme: earn yourself a bonus for recommending a friend to join us
We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
Ongoing job-related training programmes with clear paths for progression
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