Service Support - EHS Coordinator

The Service Support Administrator is responsible for supporting the operational effectiveness of the Service function through coordination of Environment, Health & Safety (EHS) activities and service inventory management. This role ensures compliance with EHS standards, accuracy of inventory processes, and effective administrative support to enable Field Service Engineers (FSEs) and Service Managers to deliver high‑quality, safe, and efficient customer service.

Key Responsibilities

• EHS Coordination
  • Act as a central coordinator for EHS‑related activities across the Service organisation.
  • Maintain and track EHS documentation (e.g., RAMS, risk assessments, training records).
  • Support compliance with internal policies and external regulations.
  • Coordinate EHS audits, inspections, and follow‑up actions.
  • Track and report EHS metrics, incidents, and corrective actions.
  • Liaise with EHS teams and external bodies where required.
  • Support rollout of EHS initiatives, training, and communications.
• Inventory Management (Service Parts & FSE Stock)
  • Maintain accurate inventory data across systems (ERP / CRM / Salesforce).
  • Support Min/Max stock level management and monitor stock availability.
  • Coordinate parts ordering, replenishment, and stock transfers.
  • Track usage trends and support reporting on consumption and stock accuracy.
  • Work closely with FSEs to ensure correct stock levels aligned to install base and service demand.
  • Support stock audits and continuous improvement of inventory processes.
• Service Operations Support
  • Provide administrative support to Service teams, including job tracking, documentation, and reporting.
  • Act as a point of contact for service‑related queries and internal coordination.
  • Ensure service records, customer documentation, and system data are accurate and up to date.
  • Support invoicing, job closure, and service process compliance.
  • Work closely with Service Managers and engineers to ensure smooth workflow progression.

Key Skills & Experience

• Proven experience in an administrative or service support role.
• Working knowledge of EHS requirements and compliance frameworks.
• Experience with inventory or stock management processes.
• Strong attention to detail and organisational skills.
• Ability to manage multiple priorities in a fast‑paced environment.
• Proficient in ERP/CRM systems and Microsoft Excel.
• Strong communication and coordination skills.

Key Behaviours

• Accuracy & Accountability – Maintains high‑quality data and documentation.
• Collaboration – Works effectively with Service, EHS, and operational teams.
• Proactive Approach – Identifies issues and drives resolution.
• Compliance Mindset – Ensures adherence to safety and operational standards.
• Continuous Improvement – Seeks opportunities to improve processes.

We Offer

• Competitive salary with commission scheme and annual salary review.
• Company pension scheme.
• 26 days holiday plus public holidays.
• Income Protection & Life Assurance.
• Health Insurance.
• Professional onboarding and training programmes.
• Career coaching and development opportunities.
• Attractive employee referral programme.
• Enhanced maternity & paternity pay.
• Employee Assistance Programme (legal, financial, and counselling support).

Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event that the candidate is hired by Veralto and its companies because of the unsolicited referral.