Training Course Coordinator

Training Course Coordinator

Location: Hybrid, 1 day per week from home – Based from the Cardiff office – CF15 7QZ

Salary: £26,395 per annum

Contract Type: Permanent, full time

What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources

Why do we want you

Astutis (part of Wilmington plc) is looking for a highly organised, people-focused individual who loves delivering great service and keeping everything running smoothly.

Working within our Operations Team, you’ll look after a caseload of clients and learners, supporting them from the moment a course is booked right through to exams and certification.

You’ll coordinate our virtual, classroom and in-company Health, Safety and Environmental courses, handling everything from learner registrations and course materials to customer communications, reporting and exam support.

You’ll need a great eye for detail, strong communication skills and a proactive approach to solving problems, while working closely with our Sales and Operations teams to give every client and learner a brilliant experience.

Please note: To complete your application, you will be redirected to Wilmington plc’s career site.

At Wilmington plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked “apply”!

You’ll be Responsible For:

* Be the go-to person for your clients and learners, supporting them from course booking right through to exams and certification.

* Keep courses running smoothly by managing confirmations, learner registrations, course materials, attendance records and feedback.

* Make sure learner information is accurate and up to date, including registrations with awarding bodies such as NEBOSH, IOSH and IEMA.

* Build great relationships with clients and work closely with our Sales Account Managers to provide progress updates, repo...