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Redimeer
Grantham
We are looking to hire a Service Desk/ Support Analyst for a well-established Information Technology Services and Solutions company. the company develops applications for the banking industry and then migrating to a full IT services organisation. As a Service Desk/Support Analyst, you will act as the first point of contact for IT-related queries fr
Job Source: RedimeerRedimeer
Grantham, ENGLAND, United Kingdom
We are looking to hire a Service Desk/ Support Analyst for a well-established Information Technology Services and Solutions company. the company develops applications for the banking industry and then migrating to a full IT services organisation. As a Service Desk/Support Analyst, you will act as the first point of contact for IT-related queries fr
Job Source: RedimeerAdecco
Leicester
We are currently recruiting for a Support Administrator to work for Leicestershire Police at their location which is in the vicinity of Junction 27 M1. !!YOU MUST HOLD CURRENTLY LEVEL 3 POLICE VETTING CLEARANCE!! This is a temporary role working Monday to Friday 8am to 4pm and will be until September 2024. PLEASE NOTE DUE TO THE POLICE VETTING CRIT
Job Source: AdeccoAdria Solutions
Oakham
IT Support Technician Our client base in the heart of Rutland, in Uppingham, is looking for an experienced IT Support Technician. As a vital member of our IT department, you'll collaborate closely with our IT Manager to deliver top-notch support across our entire company network. Your role will encompass providing first-line support, managing ac
Job Source: Adria SolutionsTravail Employment Group
Corby
Sales Support Administrator £25,000pa d.o.e, NN17 1QE, 33 days holiday, excellent benefits including bonus, Monday to Friday 8.30am till 5pm, Permanent, Immediate start, Hybrid working 1 day per week from home Due to continued success and department expansion plan, an exciting opportunity has arisen for a Sales Support Administrator to join a thr
Job Source: Travail Employment GroupJOB SWITCH LTD
Oakham
Supporting the team in the delivery of the UK Shared Prosperity Fund (UKSPF) and Rural England Prosperity Fund (RPF). Assist in planning and executing tasks for UKSPF-funded projects. Develop, monitor, and evaluate the progress of specific projects under the UKSPF initiative. • Manage project documentation, ensuring compliance with legal constraint
Job Source: JOB SWITCH LTDGet Staffed Online Recruitment
Kettering
Business Support Administrator Our client is not just a workplace, they're a community that values and supports its team members. Join them on a journey where your career takes centre stage. They are looking for talented and competitive administrative assistants that thrive working in a fast paced environment as part of a close knit team in a high
Job Source: Get Staffed Online RecruitmentGet Staffed Online Recruitment
Kettering
Business Support Administrator Our client is not just a workplace, they're a community that values and supports its team members. Join them on a journey where your career takes centre stage. They are looking for talented and competitive administrative assistants that thrive working in a fast p...
Job Source: Get Staffed Online RecruitmentOakham
IT Helpdesk Support Technician/Administrator - Stamford - Attractive Package
ALH Recruitment are looking to recruit an IT Helpdesk Support Technician/Administrator with immediate effect for our global leading client based in Stamford, Lincolnshire.
Role - IT Helpdesk Support Technician/Administrator
You will play a critical role in providing technical assistance and support to end-users within our clients organisation, ensuring they can work efficiently and effectively with minimal disruptions. Your primary responsibility will be to ensure the smooth operation of computer systems, software, and hardware by resolving technical issues and providing timely support. You will be the first point of contact for all IT-related inquiries and will be responsible for troubleshooting, diagnosing, and resolving a wide range of technical problems.
Responsibilities include:• Provide first-level technical support: Respond to incoming IT support requests via phone, email, or ticketing system and assist end-users face to face or over the phone with technical issues, including hardware, software, and network problems.• Troubleshoot and diagnose issues: Identify and resolve technical problems by analysing symptoms, researching solutions, and utilizing available resources. Provide step-by-step guidance to end-users to help them resolve their technical issues independently whenever possible.• Escalate complex issues: Collaborate with senior IT staff or external vendors when issues require escalation or specialized expertise. Ensure timely and effective resolution of escalated cases by following up and providing regular updates to end-users.• Maintain documentation: Create and maintain accurate records of all support requests, incidents, and solutions provided.• Install and configure hardware/software: Assist with the setup, installation, and configuration of computer systems, peripheral devices, software applications, and network components. Ensure compatibility, security, and optimal performance.• User account management: Manage user accounts, including creation, modification, and termination, in accordance with established procedures and security guidelines.• Adhere to IT policies and procedures: Follow established IT policies and security protocols, to ensure compliance and maintain a secure and reliable IT infrastructure.
About You:
• One year’s experience on an IT Support desk• BTEC or qualification in IT• Must have experience of working with and troubleshooting Windows 10 / 11 Desktop Operating systems and basic networking - TCP/IP, DNS, routers, switches, firewalls, VPN, Wireless technologies.• Can confidently fix hardware breaks.• Understands virtualisation technologies.• Strong problem solving and analytical skills.• Must possess great customer service skills and the interpersonal skills to interact effectively with people inside and outside of the company.• Attention to detail and commitment to maintaining accurate documentation.• Confidence to work independently and prioritise tasks in a fast-paced environment.• Must live within a one-hour commute to the Head office and be able to drive.
If you feel you have the skills and experience necessary to step into this exciting IT Helpdesk Support Technician/Administrator role, then please apply below.
IT Helpdesk Support Technician/Administrator jobs in Oakham
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