Customer Service Technician

In a Nutshell

We have an exciting opportunity for a Customer Service Technician to join our team within Vistry Cornwall South West. As our Customer Service Technician, you will provide an exceptional customer care service to all Vistry Clients and Customers in accordance with the guidelines specified within the associated contract conditions and working to maintain our 5* builder status. You will assist office-based staff and offer technical advice regarding the remedial solutions, and where required carry out repairs, and complete works on time and within the first visit

We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated.

Let's cut to the chase, what's in it for you

Competitive basic salary and annual bonus

Salary sacrifice car scheme available to all employees

Up to 39 days annual leave plus bank holidays

2 Volunteering days per annum

Private medical insurance, with employee paid cover

Enhanced maternity, paternity and adoption leave

Competitive pension scheme through salary sacrifice

Life assurance at 4 x your annual salary

Share save and share incentive schemes

Christmas company shutdown

Employee rewards portal with many more benefits

In return, what we would like from you

Behave in line with our company values - Integrity, Caring and Quality

Delivering customer service excellence and best practice within a fast paced and challenging environment.

General carpentry, making good, painting and decoration, dry lining, tiling and grouting essential. Including changing kitchen doors, cabinets, and base units/aligning doors.

Knowledge of basic plumbing and an ability to diagnose basic plumbing issues

Mastic and sealant skill...