Executive Assistant

Location: Remote, with a requirement to be in central London once a week. Please note, you will only be considered if you are within a commutable distance to London.

Hours: Full-time, 35hrs per week, 9am to 5pm

THE COMPANY

Our client is a rapidly growing healthcare company who supports people with addiction. They are going from strength to strength and have built a strong reputation within its sector and is now scaling its operations, team, and client base. As growth accelerates, the Founder needs a highly organised, proactive right hand to keep the business running smoothly and to free up their time for strategic growth activity. This is a fantastic opportunity to join a business at an exciting stage of its journey, with genuine scope to shape the role and your experience as the company evolves.

ROLE PURPOSE

The Executive Assistant will provide comprehensive personal and administrative support to the founder, while also taking ownership of day-to-day operational processes across the business. This is a remote role combining traditional PA duties - diary and inbox management, and correspondence - with broader operations responsibilities such as liaising with marketing, supplier coordination, office management, process improvement, and light project support. The successful candidate will be a natural organiser who thrives in a fast-paced, ever-changing small business environment and is comfortable working across multiple priorities at once.

KEY RESPONSIBILITIES

• Diary & Inbox Management: Managing complex diaries, scheduling meetings, and resolving clashes across multiple stakeholders
• Email & Correspondence: Acting as a first point of contact and gatekeeper for the leadership team, prioritising and drafting correspondence
• Marketing Coordination: Working with the marketing team to bring to life marketing initiatives
• Meeting Support: Preparing agendas, taking minutes, and tracking follow-up actions for leadership and board meetings
• Office & Operations Management: Overseeing day-to-day office operations, supplier relationships, and facilities to keep the business running smoothly
• Finance Administration: Assisting with invoicing, expense processing, and basic budget tracking alongside the finance function
• HR & On-boarding Support: Supporting recruitment coordination, on-boarding, and general HR administration as the team grows
• Process Improvement: Identifying opportunities to streamline administrative and operational processes as the business scales
• Project Support: Providing ad hoc project support across the business, from event coordination to research tasks
• Confidentiality: Handling sensitive business and personal information with absolute discretion

SKILLS & EXPERIENCE - ESSENTIAL

• Experience: Proven experience in a PA, EA, Office Manager, or Operations support role, ideally within a small or scaling business (Min 3 years)
• Organisation: Exceptional organisational skills with the ability to manage competing priorities and tight deadlines
• Communication: Confident, professional communicator, comfortable liaising with senior stakeholders and external contacts
• Proactive: Hands-on approach with the initiative to anticipate needs before being asked
• IT Literacy: Strong working knowledge of Microsoft Office / Google Workspace; comfortable picking up new systems quickly
• Adaptability: Calm and adaptable under pressure, with the resilience to work in a fast-changing small business environment
• Discretion: High level of discretion and sound judgement when handling confidential information

PERSONAL ATTRIBUTES

• Hands-On Attitude: A genuine team player who is willing to roll up their sleeves across a broad and varied role
• Interpersonal Skills: Warm and approachable, building trusted relationships across the business
• Growth Mindset: Excited by the opportunity to grow within the role as the business scales
• Attention to Detail: Meticulous attention to detail across all areas of work

If you are looking for an exciting opportunity to be part of a successful growing organisation, with huge scope to grow - this could be your next role! When you apply, please ensure your location is marked clearly on your CV. Whilst this position is remote based, you will need to be within commutable distance to the City of London.

Please note, only those with full rights to work in the UK will be considered for this role. This role does not offer sponsorship.