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Pembrook Resourcing
Aylesbury
Service Advisor Pembrook Resourcing are currently seeking on behalf of their client a service advisor to work in the aftersales department at their dealership. The ideal Service Advisor - Previous experience in a service role is preferred. A passion to deliver a high standard of customer service. An organised individual who can deal with many dutie
Job Source: Pembrook ResourcingOctane Recruitment
Aylesbury
Service Advisor Vacancy - Aylesbury Salary: £30,000 + bonus, OTE 40k+ Working hours: Monday to Friday, 8.00am - 6.00pm, 1 in 3/4 Saturday mornings Ref: OC16503 My client is recruiting for an experienced Service Advisor to join their dealership in the Aylesbury area. Fantastic benefits package that includes: Competitive starting salary Company
Job Source: Octane RecruitmentSteven Eagell Group
Oxford
Job Description Service Advisor Oxford Ready for an exciting career? With an award-winning employer? We have a fantastic opportunity for the right individual to develop a career within an industry with one of the highest global marketing spends and at a company representing the world’s largest automotive brand. The Steven Eagell Group is an
Job Source: Steven Eagell GroupPerfect Placement
Littlemore
Service Advisor Starting salary between £26-32,000 per annum with access to an uncapped performance related bonus scheme (up to £500 per month). 45 hour week Monday to Friday 8:00am-6:00pm. No weekends required! Fantastic long term career prospects with a family owned car dealer group independently recognised and certified as "A Great Place to Wor
Job Source: Perfect PlacementPembrook Resourcing
Aylesbury
Service Advisor Pembrook Resourcing are currently seeking on behalf of their client a service advisor to work in the aftersales department at their dealership. The ideal Service Advisor - * Previous experience in a service role is preferred. * A passion to deliver a high standard of customer service. * An organised individual who can deal with
Job Source: Pembrook ResourcingPembrook Resourcing
Oxford
Service Advisor Pembrook Resourcing are currently seeking on behalf of their client a service advisor to work in the aftersales department at their dealership. The ideal Service Advisor - * Previous experience in a service role is preferred. * A passion to deliver a high standard of customer service. * An organised individual who can deal with many
Job Source: Pembrook ResourcingPublica Group Ltd
Witney
Customer Service Advisor Witney Permanent - 37 hours per week, Monday to Friday 8:45am-5:00pm We are currently seeking a dedicated and enthusiastic Customer Service Advisor to join our team. As a Customer Service Advisor at Publica, you will play a pivotal role in providing exceptional customer support and maintaining strong relationships with our
Job Source: Publica Group LtdHays Specialist Recruitment Limited
Oxford
Your new company Our client in Oxford is currently looking for a Customer Service advisor to join the team. Your new role As a Customer Service Advisor, you will be providing excellent customer service to suppliers handling enquiries, registrations, and renewals. This is an outbound call role, but no cold calling is required. You will be expected t
Job Source: Hays Specialist Recruitment LimitedOxford, England, United Kingdom
Service Advisor
Oxford
Ready for an exciting career? With an award-winning employer?
We have a fantastic opportunity for the right individual to develop a career within an industry with one of the highest global marketing spends and at a company representing the world’s largest automotive brand.
The Steven Eagell Group is an award-winning employer and Europe’s largest Lexus and Toyota retailer, with 44 locations across the Southeast, East of England, and West Midlands. Our foremost objective is to offer complete satisfaction to every one of our valued customers.
We are currently expanding our business and are now offering an exciting opportunity to join the team, as Service Advisor at our Oxford branch.
Role Responsibilities:
Ensuring that we always provide the highest level of after sales customer care and satisfaction, giving the customer the best possible experience.
Talks and listens to customers to build rapport and understand their service/repair requirements.
Uses a good understanding of the customer’s needs to guide them towards the product/service that will best meet their needs.
Provides accurate estimates for servicing and repairs, ensuring that the customer is fully aware of the likely costs and timescales involved and setting expectations accordingly.
Introduces the customer to the appropriate technician to discuss details of the work that is required, where this will add value for both the customer and the dealership.
Schedules work to meet customer requirements, considering workshop/body shop utilisation targets, job complexity and parts availability.
Encourages the sale of genuine parts and accessories whenever possible, acting on opportunities to sell additional products/services and market current promotions.
Works with colleagues and other teams across the centre to provide a seamless service to customers (e.g., by informally observing and responding to the needs of customers who are not being attended to by other members of staff)
Ensures opportunities for sales by other teams are followed up by the most appropriate specialist.
Ensures that each service or repair is followed up with a personal call to check the customer is happy with the service provide.
✅What you’ll bring to the role:
A proven high level of customer service skills, and enjoyment in working with the people.
Previous experience of working in customer service, preferably in an automotive setting but not essential
Strong communication skills and the ability to explain complex matters in understandable terms.
Able to take initiative and ownership of issues with a proactive can-do attitude.
Able to multi-task and switch between tasks whilst remaining organised.
A team player who offers help and support to others.
Willingness to learn and keep up to date with product and technical information.
Thrives in a high-pressured environment.
✨In return:
Full-time, permanent position
Car Benefit Scheme (after successful completion of probation period)
Comprehensive training provided.
25 days of holiday (+ Bank Holidays)
Company pension scheme
Staff discount scheme
Sick pay
Health and wellbeing programme
Privacy Notice:
At the Steven Eagell Group we take your privacy very seriously and will only use your personal information to administer the job application you submit to us. By submitting your contact data to us, you consent to us processing your personal data, in accordance with our Data Privacy Notice, and contacting you via these methods. You may optout at any time by emailing jobs @steveneagell.co.uk. If you don’t hear back from us within 2 weeks, please assume that your application has been unsuccessful. Thank you for your interest.
Service Advisor jobs in Oxford, England, United Kingdom
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